Jim Hudson Chevrolet

Rickie puts being a good person before he’s a good salesman I wouldn’t have gone to Stivers if it wasn’t for the deal on the car itself. I won’t go to Stivers for routine check-ups because their maintenance dep I wouldn’t have gone to Stivers if it wasn’t for the deal on the car itself. I won’t go to Stivers for routine check-ups because their maintenance department doesn’t put the customer first from my previous experience with them. If it wasn’t for Rickie, we probably wouldn’t have bought the car. I won’t be a repeat customer of Stivers, but I will call Rickie. Also, the process shouldn’t have taken as long as it did. More

Corvette warranty work The service department handled my warranty work, one of which was pretty time consuming, in an efficient manner. I dropped my car off thinking it migh The service department handled my warranty work, one of which was pretty time consuming, in an efficient manner. I dropped my car off thinking it might be several days before getting it back. To my surprise, my car was ready by late afternoon. More

Oil change with female car questions At first , the dealer seem like he wasn't interested in my questions concern you car. After making this known to him, he tried to be a little nicer. At first , the dealer seem like he wasn't interested in my questions concern you car. After making this known to him, he tried to be a little nicer. The other dealer that took my car was very helpful and kind on the other hand though! More

Quality Service. The service received during my last visit was above board. They completed the recall on my vehicle, changed the oil and rotated my tires. My tahoe is The service received during my last visit was above board. They completed the recall on my vehicle, changed the oil and rotated my tires. My tahoe is running smoothly. More

Excellent Service Always courteous and hospitable. I love how he recommends certain services based on the needs of your vehicle. Awesome customer service at this dealer Always courteous and hospitable. I love how he recommends certain services based on the needs of your vehicle. Awesome customer service at this dealership location. More

Terrible experience. Let me start by saying That earlier in October I took one of my company’s fleet vehicles to Herndon Chevrolet in Lexington and had a great experience. Let me start by saying That earlier in October I took one of my company’s fleet vehicles to Herndon Chevrolet in Lexington and had a great experience. On Monday 10/28 I attempted to call and schedule an appointment for a second fleet vehicle with Stivers. No one answered the phone either of the times I attempted to call. I decided to just drop it off for service (oil change and recall repair on brake pedal for my Silverado) and pick it up when it was ready. By Wednesday I had not heard anything, so I called to check in. No one answered. I left a detailed voicemail asking for an update. No one called me back. I called again later in the afternoon. Again no one answered. Thursday morning, 10/31, I attempt to call again. No one in the service department answered this time either. A bit on edge, I decided to go over there to see what was going on. The service representative happily tells me that the truck is ready to go. He asks for a signature on the shop order and I notice that the truck has apparently been ready since 8:15am on 10/30. This is madness. I rely on my vehicle to make a profit for my company (and earn a check for myself) and this outfit allows my vehicle to sit on their lot for 24 hours after it’s ready, never calls me, and NEVER ANSWERS THEIR PHONE? Good thing I finally came looking for the truck, otherwise I’d probably still be waiting. Melissa Ernst is the name on my ticket, but I honestly couldn’t tell you who she is and if she helped me at all. I was forced to select names of who did ‘help’ me, and since her name wasn’t available I opted to select everyone else’s. AVOID AVOID AVOID this place. More

Brakes and rotary Mr. Jason kept me up-to-date as to what I needed, he was professional and ,polite. Jason made sure that the correct work was done. Mr. Jason kept me up-to-date as to what I needed, he was professional and ,polite. Jason made sure that the correct work was done. More

Bobby Blankenship gets a 5 star rating! Excellent service! Great employee, completed everything I asked for. We will definitely recommend your dealership for anyone looking for a vehicle service! Great employee, completed everything I asked for. We will definitely recommend your dealership for anyone looking for a vehicle More

Willing to work with me at Stivers. My old 2007 Chevy Silverado needed a lot of motor work when I took it in for service a few short weeks ago. I decided the cost was too much so I aske My old 2007 Chevy Silverado needed a lot of motor work when I took it in for service a few short weeks ago. I decided the cost was too much so I asked to speak to a salesman. Chris Duncan is who the service manager recommended. Very nice fellow and was very helpful in getting me into a new truck. I felt relaxed with Chris. He was willing to work with me on the trade. All was good. Thank you Stivers Chevrolet. More

It was Outstanding. My service work was great , Ms. Nikki is nothing but the best, Tom is the guy who dose all of my service is always great . My service work was great , Ms. Nikki is nothing but the best, Tom is the guy who dose all of my service is always great . More