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Jim Hudson Cadillac Augusta

Augusta, GA

4.9
105 Reviews

3315 Washington Rd

Augusta, GA

30907

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Showing 105 reviews

October 22, 2024

Good company. Excellent service.,Rob Fraley was my service writer and he does an excellent job of communicating. Good personality. . More

by cwalden54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Fraley
Oct 22, 2024 -

Jim Hudson Cadillac Augusta responded

Thank you for the kind words! We're thrilled to hear you had a great experience with Rob and our team. We look forward to serving you again!

October 17, 2024

Awesome place to buy your car and have it serviced. Special thanks to Rob Fraley and Larry Wilson for such kindness and great service More

by Dsimmons9871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob and Larry
Oct 17, 2024 -

Jim Hudson Cadillac Augusta responded

Thanks for sharing your quality experience with Rob and Larry! We appreciate your business and hope to see you again soon!

September 26, 2024

Everything from the time I call until the job was completed. I was treated with the up most respectful way More

by jlroberson2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Sep 27, 2024 -

Jim Hudson Cadillac Augusta responded

We are happy to hear that! Thanks for taking the time and letting us know.

September 24, 2024

I called Saturday afternoon about a replacement battery and installation and they got us in the same day and we were good to go. Plus they cleaned our vehicle. Awesome customer service. More

by vernon.geter98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Cox
Sep 24, 2024 -

Jim Hudson Cadillac Augusta responded

Thank you for sharing your experience! We're glad our team at Jim Hudson Cadillac Augusta could assist with the battery replacement and provide some extra care by cleaning your vehicle. We appreciate your support!

September 19, 2024

Mickey was outstanding I received great service in a timely mater !! I was well pleased with my service More

by B.s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey
Sep 19, 2024 -

Jim Hudson Cadillac Augusta responded

We're delighted to hear that Mickey provided you with outstanding service at Jim Hudson Cadillac Augusta! Thanks for sharing your positive experience!

September 18, 2024

I was very pleased with Jim Hudson in Augusta however, I purchased my car I’m month and a half ago in Columbia a Cadillac XT five and I took it to Jim Hudson because I had some issues found out that Colomb More

by Vpetroff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey in service plus two other men there didn’t get their names
Sep 18, 2024 -

Jim Hudson Cadillac Augusta responded

We're glad to hear you had a positive experience with Jim Hudson Cadillac Augusta. We're sorry for the inconvenience caused by Columbia and are working to resolve this issue as quickly as possible. Thank you for your patience!

September 10, 2024

Excellent, great customer service and excellent turnaround time with my truck. I'm very pleased More

by lamardjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey
Sep 11, 2024 -

Jim Hudson Cadillac Augusta responded

Lamar, thanks for giving us the opportunity to serve you! - The Jim Hudson Cadillac Augusta Team

September 05, 2024

Customer service was excellent and they kept me informed. I would recommend the service department to friends and family More

by lewdeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micky Clark
Sep 05, 2024 -

Jim Hudson Cadillac Augusta responded

Thank you for the recommendation! We're delighted to hear that our service department at Jim Hudson Cadillac Augusta provided excellent customer service and kept you informed. We appreciate your support!

September 01, 2024

Outstanding service & communication. Professionals that are happy to assist. Very pleased. Thank you for making my needs no .1 . So happy to have a place of business. That you can trust More

by agwispert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary , Mikie
Sep 03, 2024 -

Jim Hudson Cadillac Augusta responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our team. Providing outstanding service and building trust with our customers is our top priority. We look forward to serving you again in the future!

August 20, 2024

We were at the main Lexus office. We have always received excellent service there and that day was no different. We felt heard and respected. More

by clight8169
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Pridgen
Aug 20, 2024 -

Jim Hudson Cadillac Augusta responded

Thank you for sharing your experience! We're delighted to hear that our team at Jim Hudson Cadillac Augusta provided excellent service and made you feel heard and respected. We appreciate your support!

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