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Jim Hudson Cadillac Augusta

Augusta, GA

4.9
100 Reviews

3315 Washington Rd

Augusta, GA

30907

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Showing 100 reviews

November 04, 2024

Rob is great and explain the problem with the vehicle. His demeanor is great and respectful. Very understanding with my predicament at that time. Outstanding customer service.!!! The front desk person More

by Eljones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob at Jim Hudson of Augusta
Nov 04, 2024 -

Jim Hudson Cadillac Augusta responded

Thank you for sharing your experience! We’re delighted to hear that Rob and our front desk team at Jim Hudson Cadillac Augusta provided outstanding customer service and treated you with care and respect. We truly appreciate your feedback and look forward to continuing to support you.

November 04, 2024

Great people 👏 good personality,I'm very comfortable from the time i enter that location 👌 to the time I leave. if you have to be there too long my guy kevin will make sure you been taking care of....w More

by andrewgillis35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 04, 2024 -

Jim Hudson Cadillac Augusta responded

Thank you, Andrew, for the fantastic review! We’re glad to hear that Kevin and the team made your visit comfortable and welcoming from start to finish. We appreciate your kind words and look forward to providing the same great experience each time you visit Jim Hudson Cadillac Augusta!

November 01, 2024

They was very nice and professional,They got in touch with me, and let me know what was going on and got my car back to me in a timely manner More

by cynthia forrest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Fraley
Nov 01, 2024 -

Jim Hudson Cadillac Augusta responded

We're delighted to hear that our team at Jim Hudson Cadillac Augusta provided you with professional and timely service. Thank you for sharing your experience, and we're here if you need anything else!

October 30, 2024

I was able to find exactly what I was looking for everyone was very helpful and nice and I will be purchasing my next car from this dealership More

by keshd105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Quance
Oct 30, 2024 -

Jim Hudson Cadillac Augusta responded

We're delighted to hear you found exactly what you were looking for at Jim Hudson Cadillac Augusta! Our team is always here to help, and we look forward to assisting with your next car purchase. Thank you for the kind words!

October 25, 2024

Gary Settles was professional and quite attentive taking time to answer ll my questions…Financial closing was quick and efficient and fully paperless making it easy to keep at home. More

by billy91551
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Settles, finance mgr. Christina
Oct 25, 2024 -

Jim Hudson Cadillac Augusta responded

We're delighted to hear that Gary provided attentive service and made your experience at Jim Hudson Cadillac Augusta smooth. It's great to know the paperless financial closing process was convenient for you. Thank you for sharing your feedback!

October 22, 2024

Good company. Excellent service.,Rob Fraley was my service writer and he does an excellent job of communicating. Good personality. . More

by cwalden54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Fraley
Oct 22, 2024 -

Jim Hudson Cadillac Augusta responded

Thank you for the kind words! We're thrilled to hear you had a great experience with Rob and our team. We look forward to serving you again!

October 17, 2024

Awesome place to buy your car and have it serviced. Special thanks to Rob Fraley and Larry Wilson for such kindness and great service More

by Dsimmons9871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob and Larry
Oct 17, 2024 -

Jim Hudson Cadillac Augusta responded

Thanks for sharing your quality experience with Rob and Larry! We appreciate your business and hope to see you again soon!

September 26, 2024

Everything from the time I call until the job was completed. I was treated with the up most respectful way More

by jlroberson2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Sep 27, 2024 -

Jim Hudson Cadillac Augusta responded

We are happy to hear that! Thanks for taking the time and letting us know.

September 24, 2024

I called Saturday afternoon about a replacement battery and installation and they got us in the same day and we were good to go. Plus they cleaned our vehicle. Awesome customer service. More

by vernon.geter98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Cox
Sep 24, 2024 -

Jim Hudson Cadillac Augusta responded

Thank you for sharing your experience! We're glad our team at Jim Hudson Cadillac Augusta could assist with the battery replacement and provide some extra care by cleaning your vehicle. We appreciate your support!

September 19, 2024

Mickey was outstanding I received great service in a timely mater !! I was well pleased with my service More

by B.s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey
Sep 19, 2024 -

Jim Hudson Cadillac Augusta responded

We're delighted to hear that Mickey provided you with outstanding service at Jim Hudson Cadillac Augusta! Thanks for sharing your positive experience!

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