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Jim Hudson Cadillac Augusta

Augusta, GA

5.0
72 Reviews

3315 Washington Rd

Augusta, GA

30907

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Showing 72 reviews

September 24, 2024

I called Saturday afternoon about a replacement battery and installation and they got us in the same day and we were good to go. Plus they cleaned our vehicle. Awesome customer service. More

by vernon.geter98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Cox
Sep 24, 2024 -

Jim Hudson Cadillac Augusta responded

Thank you for sharing your experience! We're glad our team at Jim Hudson Cadillac Augusta could assist with the battery replacement and provide some extra care by cleaning your vehicle. We appreciate your support!

September 19, 2024

Mickey was outstanding I received great service in a timely mater !! I was well pleased with my service More

by B.s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey
Sep 19, 2024 -

Jim Hudson Cadillac Augusta responded

We're delighted to hear that Mickey provided you with outstanding service at Jim Hudson Cadillac Augusta! Thanks for sharing your positive experience!

September 18, 2024

I was very pleased with Jim Hudson in Augusta however, I purchased my car I’m month and a half ago in Columbia a Cadillac XT five and I took it to Jim Hudson because I had some issues found out that Colomb More

by Vpetroff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey in service plus two other men there didn’t get their names
Sep 18, 2024 -

Jim Hudson Cadillac Augusta responded

We're glad to hear you had a positive experience with Jim Hudson Cadillac Augusta. We're sorry for the inconvenience caused by Columbia and are working to resolve this issue as quickly as possible. Thank you for your patience!

September 10, 2024

Excellent, great customer service and excellent turnaround time with my truck. I'm very pleased More

by lamardjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey
Sep 11, 2024 -

Jim Hudson Cadillac Augusta responded

Lamar, thanks for giving us the opportunity to serve you! - The Jim Hudson Cadillac Augusta Team

September 05, 2024

Customer service was excellent and they kept me informed. I would recommend the service department to friends and family More

by lewdeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micky Clark
Sep 05, 2024 -

Jim Hudson Cadillac Augusta responded

Thank you for the recommendation! We're delighted to hear that our service department at Jim Hudson Cadillac Augusta provided excellent customer service and kept you informed. We appreciate your support!

September 01, 2024

Outstanding service & communication. Professionals that are happy to assist. Very pleased. Thank you for making my needs no .1 . So happy to have a place of business. That you can trust More

by agwispert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary , Mikie
Sep 03, 2024 -

Jim Hudson Cadillac Augusta responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our team. Providing outstanding service and building trust with our customers is our top priority. We look forward to serving you again in the future!

August 20, 2024

We were at the main Lexus office. We have always received excellent service there and that day was no different. We felt heard and respected. More

by clight8169
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Pridgen
Aug 20, 2024 -

Jim Hudson Cadillac Augusta responded

Thank you for sharing your experience! We're delighted to hear that our team at Jim Hudson Cadillac Augusta provided excellent service and made you feel heard and respected. We appreciate your support!

August 19, 2024

The service was great. They explained everything that was done. Waiting area was clean and had refreshments. More

by Khole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Aug 19, 2024 -

Jim Hudson Cadillac Augusta responded

Khole, we're delighted to hear you had a great experience at Jim Hudson Cadillac Augusta. Thanks for highlighting our clean waiting area and thorough service

August 16, 2024

This was a great car buying experience. Everyone was excellent! I would definitely buy from them again! More

by Jay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary settles
Aug 16, 2024 -

Jim Hudson Cadillac Augusta responded

Jay, we're delighted to hear you had a great car-buying experience with us at Jim Hudson Cadillac Augusta! Thanks for the kind words and we look forward to serving you again in the future!

August 15, 2024

Staff very professional and makes client feel appreciated.I felt very comfortable during my visit. More

by phyllis_pollard
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary and Mickey
Aug 15, 2024 -

Jim Hudson Cadillac Augusta responded

Thank you, Phyllis, for reviewing Jim Hudson Cadillac Augusta! We will pass along your appreciation to our team. Take care!

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