
Jim Hudson Cadillac Augusta
Augusta, GA
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All associates were courteous, knowledgeable and helpful in every way. Our first time using Hudson but will certainly come back. Thanks for a very positive experience. Special kudos to Avery, Kevin, Micha in every way. Our first time using Hudson but will certainly come back. Thanks for a very positive experience. Special kudos to Avery, Kevin, Michael and Darnell, More
I was disappointed with my visit, I came in for rim and tire repair, with a 9:00 appointment and at 5:30 PM was given a loaner only when I returned to the dealership expecting to pickup my car. I was then tire repair, with a 9:00 appointment and at 5:30 PM was given a loaner only when I returned to the dealership expecting to pickup my car. I was then told my car had not yet left the dealership for repair. On the following day I wasn’t contacted to pickup my vehicle until approx 5:30 p.m. two days to repair a rim, and it still has scuff marks on it. Also when dealing with Jim Hudson in Columbia, they were able to pull up my contract and inform me i had tire/rim coverage, when i asked that at the Augusta location, i was informed by the service rep he couldn’t see the coverage, therefore; I payed $150 for a repair that I actually had coverage for. I have since located my contract with warranty coverage for tire and rim. I will be taking a copy warranty coverage for tire/rim to the dealership today. More
First time service on my GMC that was purchased at Jim Hudson in Columbia. I couldn't ask for a better experience!! Excellent customer service!!! I have found my new service dealer!! Hudson in Columbia. I couldn't ask for a better experience!! Excellent customer service!!! I have found my new service dealer!! More
We were on our way to Florida and heard a noise for the last hundred miles and we went to the Cadillac dealer in Augusta and it was on a weekend of Saturday and told him our plans to go going to Florida an last hundred miles and we went to the Cadillac dealer in Augusta and it was on a weekend of Saturday and told him our plans to go going to Florida and they said they’d get it in take a look at it if all possible get it fixed While they got it fixed and record time and your car was perfect and I appreciate their service very much and I would shop there if I lived around there More