Jim Hudson Acura
Martinez, GA
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I was so impressed with my experience this time. My last experience was so bad I had debated on whether to bring my SUV back. I was greeted before I got out of the car, I was called concerning the c My last experience was so bad I had debated on whether to bring my SUV back. I was greeted before I got out of the car, I was called concerning the cars needs for repairs & given a loaner car. Melissa couldn’t have been nicer or more helpful. I will definitely bring my car back. More
I love my service experience with Jim Hudson Acura. Melissa is the best! I have all my cars serviced here and Melissa is always friendly, helpful, and courteous. Melissa is the best! I have all my cars serviced here and Melissa is always friendly, helpful, and courteous. More
The dealership need to improve a lot. I was trying to fix an appointment for a lube and oil change as the first customer for tomorrow(feb24). I was told I will have to wait 2 to 3 hrs at I was trying to fix an appointment for a lube and oil change as the first customer for tomorrow(feb24). I was told I will have to wait 2 to 3 hrs at the dealership. The adviser/girl has no idea of how many cars are in front of me. With the computer tracking people have become cozy and lazy. If it was their only source and advisor owns it , it would not take more than an hour. Basically the dealership has no accountability as to how many cars are in and how long it should take to service. Please train the advisors and sales persons in such a way each of them is accountable for what each does and the tasks, Inventory should be in their finger tips. Hard work not praise for ordinary lethargic ways. Hire quality not head count. More
Melissa Davis offered excellent customer service and was very professional. She was quick to offer a loan car to accommodate our need when it was realized our services would take more than a day to complet very professional. She was quick to offer a loan car to accommodate our need when it was realized our services would take more than a day to complete. More
I had an excellent experience at Jim Hudson Acura. Melissa was my customer service representative and kept me informed regarding everything that needed to be done. Everyone was very friendly. I was ve Melissa was my customer service representative and kept me informed regarding everything that needed to be done. Everyone was very friendly. I was very pleased with the service I received. More
ve been using this service shop shop for over 5 years. Melissa is very fantastic, knowledgeable, trustworthy, fair, and clear. She has experience and it showed. Highly pleased she takes care of me & vehic Melissa is very fantastic, knowledgeable, trustworthy, fair, and clear. She has experience and it showed. Highly pleased she takes care of me & vehicle. More