Jim Hudson Acura
Martinez, GA
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Very personable, attentive, and responsive without a high-pressure sale. I walked in cold, and Jason, Shawn, and Kristyn spent the rest of the day and evening ensuring my wife and I were completely sati high-pressure sale. I walked in cold, and Jason, Shawn, and Kristyn spent the rest of the day and evening ensuring my wife and I were completely satisfied. Jason even saved the day by getting our new vehicle purchase under cover before the hail hit! More
I love it I always get awesome experience when working with Melissa!! She makes sure I don’t need anything and understands my car needs. Her customer service is overly exceptional!!! She makes things go with Melissa!! She makes sure I don’t need anything and understands my car needs. Her customer service is overly exceptional!!! She makes things go smoothly and less stressful and oh a smile goes a long ways also!! She does makes sure she leaves u with a smile!! More
Melissa and Mr Guilory went above and beyond to make sure everything got taken care of. Melissa even verified afterwards that my vehicle was running properly and said to feel free to call if anything goes wr everything got taken care of. Melissa even verified afterwards that my vehicle was running properly and said to feel free to call if anything goes wrong. More
I was so impressed with my experience this time. My last experience was so bad I had debated on whether to bring my SUV back. I was greeted before I got out of the car, I was called concerning the c My last experience was so bad I had debated on whether to bring my SUV back. I was greeted before I got out of the car, I was called concerning the cars needs for repairs & given a loaner car. Melissa couldn’t have been nicer or more helpful. I will definitely bring my car back. More
I love my service experience with Jim Hudson Acura. Melissa is the best! I have all my cars serviced here and Melissa is always friendly, helpful, and courteous. Melissa is the best! I have all my cars serviced here and Melissa is always friendly, helpful, and courteous. More
The dealership need to improve a lot. I was trying to fix an appointment for a lube and oil change as the first customer for tomorrow(feb24). I was told I will have to wait 2 to 3 hrs at I was trying to fix an appointment for a lube and oil change as the first customer for tomorrow(feb24). I was told I will have to wait 2 to 3 hrs at the dealership. The adviser/girl has no idea of how many cars are in front of me. With the computer tracking people have become cozy and lazy. If it was their only source and advisor owns it , it would not take more than an hour. Basically the dealership has no accountability as to how many cars are in and how long it should take to service. Please train the advisors and sales persons in such a way each of them is accountable for what each does and the tasks, Inventory should be in their finger tips. Hard work not praise for ordinary lethargic ways. Hire quality not head count. More