Jim Hudson Acura
Martinez, GA
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Since I did not have a ride home I had to wait for the oil change and tire rotation which took only 45 minutes. Melissa offered to have someone pick up the car several days later at my house, drop off a l oil change and tire rotation which took only 45 minutes. Melissa offered to have someone pick up the car several days later at my house, drop off a loaner and have it washed and the sealant applied. Now that is service. More
I broke down on the interstate near the dealership, Colby in service helped me on the phone decide if it was drive able to the dealership. As a woman alone in the car, out of town, and with a puppy, this gre in service helped me on the phone decide if it was drive able to the dealership. As a woman alone in the car, out of town, and with a puppy, this great service was appreciated! My car ended up needing an engine!! I was given a loaner, I was treated so nicely by Ashlyn and Melissa and Colby. When I replace my car I’ll drive the two hours back to Augusta and buy from Jim Hudson Acura! More
The 5. 25 charge for wiper fluid caught my eye. You would have thought that the 50 cents of wiper fluid that it took to fill the reserve would have of been 25 charge for wiper fluid caught my eye. You would have thought that the 50 cents of wiper fluid that it took to fill the reserve would have of been a part of the 27.03 that you charged for shop supplies. The other item is that your system failed to give credit for the 30.00 coupon in the initial billing and a separate 30.00 credit had to be made per the credit card. Had I not noticed this while I was at the dealership, it is safe to say I would have been out of luck per this coupon. Invoice #accs849360 More
Great service as always! Everyone was super nice, it took a little longer than expected but they always go the extra mile! Kareem was very nice, even when I was not so nice t Everyone was super nice, it took a little longer than expected but they always go the extra mile! Kareem was very nice, even when I was not so nice to him because of the long wait. Thank you Kareem, you were very nice and professional! More