Jim Hudson Acura

On November 17th, we placed an order to change oils of brake and transmission of my Acura TLX 2015. The jobs were completed as expected, which was good for us. But when I picked up the car, I was waited brake and transmission of my Acura TLX 2015. The jobs were completed as expected, which was good for us. But when I picked up the car, I was waited for about 10 min outside the the service advisor's office; the weather was cold unfortunately. Some mechanic of your company had been talking to the advisor even though the mechanic saw I was waiting outside the office but he ignored me. The advisor should have talked to me first as I am a customer. She should have talked to the mechanic later if not emergency. Every customer should be treated as soon as service advisor is available. More

Excellent dealership! While I’m sure that everyone has a bad day every once in a while… I can honestly say I’ve never met anyone working anywhere at Jim Hudson Acura that While I’m sure that everyone has a bad day every once in a while… I can honestly say I’ve never met anyone working anywhere at Jim Hudson Acura that was having one. Even when I requested an adjustment on my tire pressure after service it was done right away. Everyone from top to bottom is very professional while still being personable and easy to talk to. More

One of the best experiences I had at a dealership. Definitely a VIP experience when buying a vehicle from here. From your sales person, to the finance folks, and even the technology expert, they all a Definitely a VIP experience when buying a vehicle from here. From your sales person, to the finance folks, and even the technology expert, they all are every courteous and are there to help you throughout your purchase. A+ dealership in Augusta. More

Very personable and helpful employees all around. Christopher was exceptionally helpful. Guided us well through the whole process of purchase. Christopher was exceptionally helpful. Guided us well through the whole process of purchase. More

Professionally run. Melissa Davis was attentive and helpful . Completed job was perfect and a pleasant experience for me Melissa Davis was attentive and helpful . Completed job was perfect and a pleasant experience for me More

They got me in at my schedule time and get me out at timely manner great customer service and hospitality timely manner great customer service and hospitality More

Ive been using this shop for over 6 years, they are very knowledgeable and trustworthy. knowledgeable and trustworthy. More

I broke down on the interstate near the dealership, Colby in service helped me on the phone decide if it was drive able to the dealership. As a woman alone in the car, out of town, and with a puppy, this gre in service helped me on the phone decide if it was drive able to the dealership. As a woman alone in the car, out of town, and with a puppy, this great service was appreciated! My car ended up needing an engine!! I was given a loaner, I was treated so nicely by Ashlyn and Melissa and Colby. When I replace my car I’ll drive the two hours back to Augusta and buy from Jim Hudson Acura! More

Always treated in a professional manner. All work is explained in detail. Melissa is an asset to your service department! All work is explained in detail. Melissa is an asset to your service department! More

Since I did not have a ride home I had to wait for the oil change and tire rotation which took only 45 minutes. Melissa offered to have someone pick up the car several days later at my house, drop off a l oil change and tire rotation which took only 45 minutes. Melissa offered to have someone pick up the car several days later at my house, drop off a loaner and have it washed and the sealant applied. Now that is service. More