Jim Hoffpauir Chevrolet, Cadillac and Buick - Service Center

I have worked with this dealership for the past 20 plus years. I always go to Bryan Kinsey when I need a new auto. He always finds what I am looking for. Great to work with. years. I always go to Bryan Kinsey when I need a new auto. He always finds what I am looking for. Great to work with. More

Very nice people, we took our 2010 Cadillac in to take care of recalls. The check engine light was on and a couple of other things replaced the total charge was over $1300.00, two weeks later the check en care of recalls. The check engine light was on and a couple of other things replaced the total charge was over $1300.00, two weeks later the check engine light comes on. We set up an appointment for the next week and we take it back in and it’s going to almost $3,000.00 to repair. Makes me feel the techs are very good at figuring out the problem. We will not go back More

Very courteous booking my appointment. Polite when I had ti change appointment for the next day. Day of service person taking my keys, etc was very helpful. When Is came to get my car a Polite when I had ti change appointment for the next day. Day of service person taking my keys, etc was very helpful. When Is came to get my car and pay for services rendered, the young man was very courteous. Thanks for a job well done. More

I brought my blue Corvette in the dealership for alignment And they broke the side boards on both sides . If you look at the pictures that I posted they tried to cover it up by putting in another c alignment And they broke the side boards on both sides . If you look at the pictures that I posted they tried to cover it up by putting in another car and it's yellow so now they damaged two vehicles and trying to cover it up and it's going on a month and I still haven't got my boards in yet More

They started on the car as scheduled. Kelly and his service guys did a great job. They finished in the time they estimated it would take service guys did a great job. They finished in the time they estimated it would take More

Oil change. Maintenance The staff was great and very accommodating. I will be back. We were in a hurry for an appointment and they got us done on time. The staff was great and very accommodating. I will be back. We were in a hurry for an appointment and they got us done on time. More

Excellent,Friendly Service We always get in promptly and get exceptional friendly service from very capable technicians. We drive over 45 miles in the opposite direction from w We always get in promptly and get exceptional friendly service from very capable technicians. We drive over 45 miles in the opposite direction from where we work because of the outstanding service we always receive and because we trust the Hoffoauir family. More

Poor Service OK, so after 3 years, one engine tear down hoffpauir marble falls, one engine rebuild hoffpauir burnet, then an engine replacement again hoffpauir bur OK, so after 3 years, one engine tear down hoffpauir marble falls, one engine rebuild hoffpauir burnet, then an engine replacement again hoffpauir burnet. Three dealers which now include Hoffpauir Lampassas and $8000.00 my truck is still parked six months after getting the engine replaced, with electrical problems that the burnet hoffpauir told me to simply pull the fuses( which didn't work the battery still dies. The dealers keep shuttling me between themselves and claim no responsibility as they are sold. Now ( I am an electrician) I decided to try to isolate the short myself, finding out that I have 9 wires in my main fuse box that are grounded and creating a 10 volt parasitic draw on my system, why they couldn't find this is beyond me as they are Chevy certified mechanics So now my problem is I want a schematic for my truck from the dealer so I can verify and try to fix this issue and they tell me to simply google it. Or if I come in they might could print me up something. DO NOT DO SERVICE WORK WITH THIS DEALER. If you do and are not satisfied they will simply send you around to 3 different dealers all claiming to have no responsibility and to have been sold and refuse to honor anything after that sold date etc and so on. More