Jim Hardman Buick GMC
Gainesville, GA
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I used their service department for 8 years to maintain my 2013 Terrain Denali. At 100342 miles the check engine light came on. I followed their instructions for 4 months (oil changes, flushes, sensors, et my 2013 Terrain Denali. At 100342 miles the check engine light came on. I followed their instructions for 4 months (oil changes, flushes, sensors, etc) until they said it needed a new engine. My choices were use it as a "paperweight" or buy an engine. After they replaced the engine I sold the vehicle. No help from the dealership, no help from GMC, as the "engine lasted 100,000 miles". I do not recommend this dealership! More
Due to no one attempt to contact me, my review is of few words. I inquired about a 2020 GMC Sierra however no response. Terrible service. But that’s ok all things worked for my good. Found a GREAT deal els words. I inquired about a 2020 GMC Sierra however no response. Terrible service. But that’s ok all things worked for my good. Found a GREAT deal elsewhere on a GMC Denali. The drive to Macon was well worth it. Sincerely More
Used car purchase disaster just now Bought a Cadillac SRX luxury used vehicle last Saturday. After one day, the navigation stopped working. Called another dealership in my ar just now Bought a Cadillac SRX luxury used vehicle last Saturday. After one day, the navigation stopped working. Called another dealership in my area to have it serviced. I contacted Jim Hardman about the navigation system not working. They haven’t contacted me back. I believe they are seeing me as a customer who will not be a repeat buyer since I do not live in their area. Bought a Cadillac SRX luxury used vehicle last Saturday. After one day, the navigation stopped working. Called another dealership in my area to have it serviced. I contacted Jim Hardman about the navigation system not working. They haven't contacted me back. I believe they are seeing me as a customer who will not be a repeat buyer since I do not live in the Update: also got a check engine light after first week of purchasing the car. According to Richard Kay Chevrolet in Anderson, SC, the air filter needs to be changed and that is triggering the check engine light. They also said that this is unusual for a dealership not changing dirty air filters when selling used vehicles. Additional parts that need to be replaced (ex. Front brakes) are being put on our ticket for future repairs that we will have to pay for. If we knew all of this repair needed to take place so close after our purchase, we would have never bought the car. More
AWFUL CUSTOMER SERVICE IN SALES DEPT I CALLED JIM HARDMAN IN LATE DECEMBER 2018 TO BUY A NEW 2018 GMC TRUCK. I SPOKE WITH BOBBY THE GM. HE SAID HE WOULD HAVE MARK BRADLEY TO CALL ME. HE I CALLED JIM HARDMAN IN LATE DECEMBER 2018 TO BUY A NEW 2018 GMC TRUCK. I SPOKE WITH BOBBY THE GM. HE SAID HE WOULD HAVE MARK BRADLEY TO CALL ME. HE DID , I GAVE HIM MY TRADE INFO. HE WILL CALL ME BACK. 2 DAYS LATER I CALL HIM. HE SAID GIVE ME YOUR TRADE INFO AGAIN & I WILL GET WITH BOBBY AND GET YOU A PRICE. I NEVER HEARD FROM THEM!!!!!!!!!!!!!!!. More
New GMC truck I do a lot of trading I put a lot of miles on my vehicles so I trade every year. I do a lot of business with Jim Hardman, great people. I do a lot of trading I put a lot of miles on my vehicles so I trade every year. I do a lot of business with Jim Hardman, great people. More
Very good experience We had a very good buying experience with Dennis Tadman. He did everything he said he would do and more. Thank you very much Dennis Tadman. We had a very good buying experience with Dennis Tadman. He did everything he said he would do and more. Thank you very much Dennis Tadman. More
Very good and quick visit! Very good and clean. all service personnel was friendly and I was happy with overall service received. I have been there before and plan to return in Very good and clean. all service personnel was friendly and I was happy with overall service received. I have been there before and plan to return in the near future. More
Car purchase Jody found my 2015 Buick Emclave quickly and had it ready for delivery in no time. I would recommend him highly and everyone is very easy to work with Jody found my 2015 Buick Emclave quickly and had it ready for delivery in no time. I would recommend him highly and everyone is very easy to work with. More
2018 GMC Sierra 1500 SLT Purchase Dennis Tadman and Mark Passmore assisted me with all aspects of my purchase of a 2018 GMC Sierra 1500 SLT. I would highly recommend Jim Hardman GMC f Dennis Tadman and Mark Passmore assisted me with all aspects of my purchase of a 2018 GMC Sierra 1500 SLT. I would highly recommend Jim Hardman GMC for all your GMC purchases. More