Jim Glover Dodge Chrysler Jeep Ram Fiat - Service Center

ABS issue I had an intermittent ABS issue- which are sometimes hard to resolve. They found it and fixed it! They do need more staff to answer phones. I had a h I had an intermittent ABS issue- which are sometimes hard to resolve. They found it and fixed it! They do need more staff to answer phones. I had a hard time getting anyone to answer when I called. I did find out later that they were absolutely swamped in all areas. More

Reviews matter to me...so I'm taking the time to write one! Bought our Ram 1500 Truck in 2017...Love it...but we've had several minor recalls to get done and busy schedules just kept us putting them off! Real Bought our Ram 1500 Truck in 2017...Love it...but we've had several minor recalls to get done and busy schedules just kept us putting them off! Really didn't know where to take it as we bought it in OKC, and will never trade with that dealership again...but was a bit nervous about just calling a dealership and admitting we DIDN'T buy it there! Read many reviews about local dealers...some right in my town or 13 miles away, as I believe the customers do "know stuff"! All the review were terrible... so the skeptic I am took a chance on Jim Glover Dodge Owasso (some 55 miles, one way from my home) because the advertisements and reviews always sound pretty convincing! So....booked an appointment, went there on this stormy morning and I have to say, or rave about, what wonderful service I received! Wow, what a great experience, especially having dealt with bad dealerships before!!! What they claim, proved true with us! Job done efficiently and quick...had to wait but was given the royal treatment, especially by Brooklynn Parsons, in Service Department! They were a 5 star rating in my books and am so pleased they lived up to their reputation and claims. Thanks Brooklynn, mechanics, and Jim Glover...finally a dealership for the customer! If we ever need another truck you'll be the first we come see! More

Great time in service Love the service department all the advisors are always very friendly and helpful.... sometimes a little busy but that is to be expected with their lo Love the service department all the advisors are always very friendly and helpful.... sometimes a little busy but that is to be expected with their location. More

Service department Above and beyond expectations - truck was vacuumed and cleaner than when I had it detailed at another dealership - on time and did not try to sell me Above and beyond expectations - truck was vacuumed and cleaner than when I had it detailed at another dealership - on time and did not try to sell me something I didn’t want More

The worst service department. I do not recommend taking your vehicle to the Owasso office for repairs. They had our car for 1 month finally got it back and thought it was fixed. To I do not recommend taking your vehicle to the Owasso office for repairs. They had our car for 1 month finally got it back and thought it was fixed. Took it back 1 week later and was told they could not fix it. I wish we had never bought our car from them! More

Wrongs Made Right!! Today We met Mario Llamas the New Car Salesman. He went Over and Beyond to Right a Wrong!! In fact Our WHOLE EXPERIENCE TODAY WAS AWESOME!! We LOVE Today We met Mario Llamas the New Car Salesman. He went Over and Beyond to Right a Wrong!! In fact Our WHOLE EXPERIENCE TODAY WAS AWESOME!! We LOVE 💗 JIM GLOVER AND IT’S WHOLE STAFF!! Our Family has bought 4 Vehicles from Jim Glover since 2012, and will continue to do so!!! More

No Service Performed Needed warranty work done. Made an appointment but Jim Glover dodge couldn’t get me in for three weeks. Three weeks later I take the truck in for th Needed warranty work done. Made an appointment but Jim Glover dodge couldn’t get me in for three weeks. Three weeks later I take the truck in for the warranty work. I left it there for an entire week. At the end of the week I called and no work had been done on the truck. I picked it up and made an appointment at another dealer. I left a review and the service manager, TJ, replied to my review and said he wanted to speak with me. He left his number and I called and left and message. No surprise here, TJ never called. DO NOT take your cars to this place for any service work More

Service on new Jeep Grand Cherokee Rodney arranged for early a.m. appointment to allow me a weekday service for my new Grand Cherokee. This allowed me to have a free weekend to enjoy wi Rodney arranged for early a.m. appointment to allow me a weekday service for my new Grand Cherokee. This allowed me to have a free weekend to enjoy with my Family.. More

Well Done Went in for an oil change, 3 recalls, and a couple minor warranty issues. Only Ram dealer around to give a loaner. Had my truck done in.24 hours min Went in for an oil change, 3 recalls, and a couple minor warranty issues. Only Ram dealer around to give a loaner. Had my truck done in.24 hours minus a couple of special order parts. Danny Jones and the crew took great care of me. Thanks guys! More

Jeep Grand Cherokee The experience and service was great. Major thank you to Trevor and the service team at Jim Glover. I would gladly refer anyone seeking service to thi The experience and service was great. Major thank you to Trevor and the service team at Jim Glover. I would gladly refer anyone seeking service to this dealership. More