Jim Glover Dodge Chrysler Jeep Ram Fiat - Service Center
Owasso, OK
458 Reviews of Jim Glover Dodge Chrysler Jeep Ram Fiat - Service Center
Not responsive I made an appointment to have my truck looked at 2 days ago at 8 AM. Dropped the truck off the night before so they would have it. Three calls to se I made an appointment to have my truck looked at 2 days ago at 8 AM. Dropped the truck off the night before so they would have it. Three calls to service adviser so far and they still have not looked at it. The point behind making the appointment was so that I could get on the schedule. If they did not have time they should have told me so I could have called another dealership. Bad business practice to not be truthful with customers. I base my schedule on what they tell me. If they had looked at it and had to order parts I would understand that but, they haven't even looked at it. Very disappointing. If my truck ran I would go pick it up. Unfortunately, I think it is a computer problem and only trust a certified dealer to fix. More
Great service department Brooklyn in service has been so great to work with! She really worked hard to help us within my busy schedule even though they were very busy. Brooklyn in service has been so great to work with! She really worked hard to help us within my busy schedule even though they were very busy. More
Service department Service has been great at Jim Glover’s! Friendly, knowledgeable, so far we have gotten in and out quickly. They check on you to see how you doing and Service has been great at Jim Glover’s! Friendly, knowledgeable, so far we have gotten in and out quickly. They check on you to see how you doing and let you know what they are doing. So far no surprises. Definitely recommend the service department! More
Customer service Friendly,clean,remembered me 4 months after the sale, highly recommend. The most pleasant experience I've ever had in purchasing a new truck and servi Friendly,clean,remembered me 4 months after the sale, highly recommend. The most pleasant experience I've ever had in purchasing a new truck and service department was quick and friendly as well 5 star rating from me More
Service Department My truck had a recall which was supposed to take over 3 hours. The service department, Brooklyn, scheduled my appointment. She was very organized an My truck had a recall which was supposed to take over 3 hours. The service department, Brooklyn, scheduled my appointment. She was very organized and courteous and I had my truck and all the documentation a lot faster than I expected. The service bay was very clean and the waiting area was very comfortable. I will be using Jim Glover anytime I need a repair. More
Really dissapointed Took a week to do a one day job and they didn't attempt to fix the nonstop squeaking coming from the outside of the truck but they charged me for it. Took a week to do a one day job and they didn't attempt to fix the nonstop squeaking coming from the outside of the truck but they charged me for it. Its the closest dealer around me but might be worth the extra drive to go somewhere else. More
Excellant service and knowledgeable staff 60,000 mile service. Truck was finished, as promised. As long as I am in Tulsa, there is no dealership that I would trust with my truck. 60,000 mile service. Truck was finished, as promised. As long as I am in Tulsa, there is no dealership that I would trust with my truck. More
Great Customer Service Not only was my vehicle purchase smooth and fast, the service department was a great experience. I went in for an oil change & tire rotation on my wr Not only was my vehicle purchase smooth and fast, the service department was a great experience. I went in for an oil change & tire rotation on my wrangler. I was in and out quick and on my way! Great customer service! More
Fast Service I came in for a synthetic oil change and it was quick. I was there for less than an hour. Appreciate the friendly service from Brooklyn. I came in for a synthetic oil change and it was quick. I was there for less than an hour. Appreciate the friendly service from Brooklyn. More
Awesome The experience was awesome I have found my favorite dealership an when I have any service issues or ready for a new truck I will definitely go to Jim The experience was awesome I have found my favorite dealership an when I have any service issues or ready for a new truck I will definitely go to Jim Glover thank you brooklynn More