Jim Glover Dodge Chrysler Jeep Ram Fiat - Service Center

Quick service with Jim Glover Owasso I had a steeribg problem that occured during rush hour traffic, i took my Jeep to Jim Glover and although they said they had high volune of repairs, p I had a steeribg problem that occured during rush hour traffic, i took my Jeep to Jim Glover and although they said they had high volune of repairs, processed my jeep. Next day they called and had diagnosis. They procceeded to repair it and did so very fast. They also made sure to point out a an issue that could have resulted in a real problem down the road. More

Jeep Owner Hello, Thank you for taking great care of my Jeep! I appreciate Kraig for all of his hard work and finding the best price for my new alternator. Hello, Thank you for taking great care of my Jeep! I appreciate Kraig for all of his hard work and finding the best price for my new alternator. More

Service Department The service department is a great group. I have taken my service van into them twice now for repairs the first time I had taken it to another dealersh The service department is a great group. I have taken my service van into them twice now for repairs the first time I had taken it to another dealership who never fixed the issues and with no explanation so I brought it to Jim Glover Dodge and they were able to track down the issue and correctly fixed the issue and Trevor was great on keeping me informed through the process. I will continue to have my vehicles serviced here More

Great service I came in after work. They took care of me fast and quick. They always go beyond what is needed! Always nice to work with Jim Glover Dodge in Owasso. I came in after work. They took care of me fast and quick. They always go beyond what is needed! Always nice to work with Jim Glover Dodge in Owasso. More

oil Change All good except oil spilled on valve cover and exhaust manifold cause lots of smoke. Had me worried until I realized what it was. Otherwise excellen All good except oil spilled on valve cover and exhaust manifold cause lots of smoke. Had me worried until I realized what it was. Otherwise excellent service More

Excellent service I work out of town so I have my truck serviced at several different locations Jim Glover has been the best experience since I have owned a ram I I work out of town so I have my truck serviced at several different locations Jim Glover has been the best experience since I have owned a ram I had a blower motor go out and these where I. Recall. They tested previous year models and after market brands to see if one would fit the 2019 and stayed on Chrysler to get one shipped to them before I went I. Vacation Even though I didn’t buy my truck there Brooklynn treated me like I did and stayed on the task till she made sure it was done More

Awesome Service!!!!! Trevor F the service advisor was GREAT! Ted the courtesy driver was GREAT! Would use this dealer again. We were treaded as we had purchased the car fr Trevor F the service advisor was GREAT! Ted the courtesy driver was GREAT! Would use this dealer again. We were treaded as we had purchased the car from them. More

Totally worth it! I had an appointment to get my cars software reset and i ended being a little later than expected because of work, but LITERALLY from the time I parke I had an appointment to get my cars software reset and i ended being a little later than expected because of work, but LITERALLY from the time I parked my car, talked to the service crew, there was always someone with a smile willing to help. This was my first time at this dealership I normally go where I bought my car, but I'm forever changed and will be coming back forever now! Amazing staff, clean lobby, teas and coffees available. Open view of the shop to see your car. Loved it!!! More

Impressed I've never had such a great experience with an dealership. Thank you . Wonderful atmosphere, very helpful staff. Everyone acts like they have manners I've never had such a great experience with an dealership. Thank you . Wonderful atmosphere, very helpful staff. Everyone acts like they have manners and they show a lot of respect for the customer. This is a dealership everyone should experience. More

Moldy Car My cars floor boards on the passengers side have been soaked since shortly after purchase. I was directed to call the manager at the department in reg My cars floor boards on the passengers side have been soaked since shortly after purchase. I was directed to call the manager at the department in regards to the issue. I called and left multiple messages, never hearing back. I resorted to just calling the service center, where I spoke to Craig. At this point, it was over a month since I had bought the car and with a high allergy to mold, I am reacting each time I get into my car. I was told since it was now outside the one month time frame of purchasing the car, I would have to go through the general progress to have my car looked at. I was told that I would receive a call with three to four weeks to get my car scheduled, due to them wanting to keep my car since it “sounded like a water leak.” A month goes by, I never heard from them, at this point I am due for my first oil change. I called to get scheduled for the next day and spoke to Craig again who said there are no appointment times for the next day, but I could come as a walk in. I agreed. A couple hours later, my appointments for the afternoon had fell through so I opted to call to see if there was an opening that day. I spoke to a lady from the call center, who said there were no appointments that day, but appointments for multiple times the next day. I scheduled an appointment for the next morning. When I arrived for my oil change, I spoke with Trevor who saw the note in regards to the soaked floor boards and asked me about it. He was so kind and respectful. He got me scheduled the next week for my car to be looked at!! Trevor has been the only helpful person in the service department so far. When I took my car in the next week, there is a part cracked pretty bad that is causing the AC to not drain properly causing the wet floor boards. They said it would be about five days before the part would be on. I am hoping that I do receive the call for the part to be repaired. It has been a rough process, and I am certainly not pleased with the service department or my car that smells terrible of mold. More