Jim Glover Dodge Chrysler Jeep Ram Fiat - Service Center
Owasso, OK
454 Reviews of Jim Glover Dodge Chrysler Jeep Ram Fiat - Service Center
This dealership is great! They are courteous, explaining everything they are doing, answering all my questions and let me know when they will have things ready. They have never disappointed me with unexpect everything they are doing, answering all my questions and let me know when they will have things ready. They have never disappointed me with unexpected charges More
I feel there is opportunity for vast improvements in the service department. Communication was not very good. I was not greeted on the service drive so I had to figure out what to do. The service advisor d service department. Communication was not very good. I was not greeted on the service drive so I had to figure out what to do. The service advisor did not do a walk around of my car with me. I had to call on day 2 to check on my car. I was told there was not good communication from the second shift mechanics so 2 days in I had no answers on my car. A part was ordered for my car 2 weeks ago and I have not heard anything. Very poor customer service, no communication and no process in service department. More
I love this place, so many vehicles lots of Wranglers and Gladiators:) It’s always fun going through their service department. Not an up tight type dealership. Gladiators:) It’s always fun going through their service department. Not an up tight type dealership. More
Brooklyn is so awesome!!! Please ask for her when getting your car serviced here. She’s always friendly and very helpful. I highly recommend her! your car serviced here. She’s always friendly and very helpful. I highly recommend her! More
Wife was thoroughly pleased!!! Kudos for all! In and out in a timely manner! Thanks guys and gals!! Everyone was super nice and courteous! Will be using them again! in a timely manner! Thanks guys and gals!! Everyone was super nice and courteous! Will be using them again! More
Some of the nicest most considerate people I’ve met. Everyone was so nice, friendly, and helpful. There was tape stuck up by front windshield that we all missed when the vehicle was delivered ( it was Everyone was so nice, friendly, and helpful. There was tape stuck up by front windshield that we all missed when the vehicle was delivered ( it was night ) and the service writer, Kraig said if they couldn’t get off he would order a new! The detail guy got it off! Looks like the tape was never there. More
The service department was very friendly and helpful with my vehicles situation that needed service. I will definitely keep them in mind when I need service again. my vehicles situation that needed service. I will definitely keep them in mind when I need service again. More
The best customer service I've ever received from a service dept. Trevor is always going above and beyond to make sure my expectations are met and exceeded. He is very knowledgable in the vehicles comi service dept. Trevor is always going above and beyond to make sure my expectations are met and exceeded. He is very knowledgable in the vehicles coming in and always provides the best customer service experience. Very communicatative and follows up with his customers. I always look forward to bringing Trevor my vehicles in for service!! He is definitely a huge impact to the service dept. More
After an unfortunate incident at another auto service center (oil change), I took the vehicle straight to Jim Glover in Owasso. The service department quickly and efficiently corrected the issue and retu center (oil change), I took the vehicle straight to Jim Glover in Owasso. The service department quickly and efficiently corrected the issue and returned the vehicle to me. More
I love Jim Glover. AJ and Brooklynn always take care of us and are amazing! I recommend them for any buying or selling needs. Thank you! us and are amazing! I recommend them for any buying or selling needs. Thank you! More