Jim Glover Dodge Chrysler Jeep Ram Fiat

I called over a week ago and left a message with a lady for someone in the service department to call me regarding a indicator light. I still haven't received a call back. I also got an email stating that for someone in the service department to call me regarding a indicator light. I still haven't received a call back. I also got an email stating that my Jeep is over due for service. There's no way because I take it in for the oil changes before it's even due. I guess I can't take care of my Jeep and have it maintenanced myself. I'm sure we'd get more personable treatment if my husband made the call and took care of it for me. It's very frustrating to me and totally unacceptable. Not good business as far as I'm concerned. I do want to give a shout out to Trevor in the service department! He's always been very helpful, respectful & very professional. More

Above and beyond Billy Parsons was my sales person and he went way above and beyond anything I could have expected when purchasing a car. The truck I bought was a rece Billy Parsons was my sales person and he went way above and beyond anything I could have expected when purchasing a car. The truck I bought was a recent trade and it was ready, and Billy did everything he could to make sure I got my truck in a timely manner. Even driving it himself to my house to deliver it. I would recommend anyone purchase from them especially if you get the pleasure of working with Billy! More

We are trying to use our local Jeep Dealership for service on our Jeep Grand Cherokee Overland Summit. The following is being shared in regard to my recent experience. At the present time the deal service on our Jeep Grand Cherokee Overland Summit. The following is being shared in regard to my recent experience. At the present time the dealership is overwhelmed with the number of customers compared to the staff available in the service arena and support services. Phone calls are not returned promptly from service and voicemails are left. The service managers are overwhelmed with the volume of customers. I had to go to the dealership and discovered my vehicle was ready myself one hour before closing as I would be without my vehicle an additional day. When pulling into the service area there were several salesman positioned a few feet away. It was obvious that I was headed to service to check on my vehicle. A salesman approached me and my demeanor should have let him know I really wasn’t interested in purchasing and the salesman kept following me and bantering questions to me. I really don’t appreciate pushy sales people and when I am ready to buy I will not purchase from a pushy high pressure dealership. I do commend the dealership for having the vehicles on the showroom floor unlocked. Some dealerships keep them locked and only salesman unlock them which is extremely frustrating. The dealership lacks enough loaner vehicles for a vehicle that service takes overnight. More

Super helpful Aj and his team were the best. Aj took his time with me, showing and explaining everything so simple. Aj understood my circumstances and the Jim Glove Aj and his team were the best. Aj took his time with me, showing and explaining everything so simple. Aj understood my circumstances and the Jim Glover team helped me in the best way possible. I walked in not expecting much but left with a new car! Thanks so much guys! More

Professional and Transparent This dealership was a pleasure to work with. Billy was awesome for us and was helpful through the process. Transparent and professional communication. This dealership was a pleasure to work with. Billy was awesome for us and was helpful through the process. Transparent and professional communication. I will be going back to him the next time I need a vehicle! More

Great Buying Experience AJ did an excellent job helping me walk through the buying process. I was able to get the vehicle I wanted at a great price. AJ did an excellent job helping me walk through the buying process. I was able to get the vehicle I wanted at a great price. More

Excellent experience here at this dealership Great service, plus friendly staff. Came in for a good deal and ended up with a great deal. Just a all around great bunch. I would recommend this plac Great service, plus friendly staff. Came in for a good deal and ended up with a great deal. Just a all around great bunch. I would recommend this place to everyone. More

Very friendly and helpful Worked with Brooklynn in the service department! She was wonderful and very helpful with working on our van. Our van was fixed and she called to giv Worked with Brooklynn in the service department! She was wonderful and very helpful with working on our van. Our van was fixed and she called to give us up to date report. So glad to have found her! More

Jim Glover Owasso! Best customer service I’ve ever had! Jim Glover in Owasso was the best experience I’ve ever had at a dealership! Not only did they work with me regarding my trade-in that wasn’t in the be Jim Glover in Owasso was the best experience I’ve ever had at a dealership! Not only did they work with me regarding my trade-in that wasn’t in the best shape, they also helped me get into an awesome brand new suv. Mark and Ryan took care of us the whole time from water, working with us until close, good conversation and just helpful advice on different options. 10/10 recommend Jim Glover in Owasso! More