Jim Glover Dodge Chrysler Jeep Ram Fiat

No pressure super easy going. This by far was one of the best car buying experiences I have had. Billy and the finance team worked incredibly hard after finding out about a random This by far was one of the best car buying experiences I have had. Billy and the finance team worked incredibly hard after finding out about a random security freeze that I didn't know about. Then after resolving my issues for me, the actual signing process only took like 15 minutes thanks to a completely digital signing table thing. It was amazing. On top of all this, they made sure we had unlimited gourmet coffee and cappuccino, TV, Charging stations, and literally opened the door for us every time we went outside. Anyway go decide for yourself. Ask for Billy and tell him Otto Wolf sent you. More

Excellent facility and even better people! I have purchased several vehicles from the Glover Auto Family and have always had wonderful customer service encounters from start to finish. If you are in purchased several vehicles from the Glover Auto Family and have always had wonderful customer service encounters from start to finish. If you are in the market for a new or used vehicle you should definitely see how they can help you. More

My story with this Jim Glover location is long and very frustrating. However my most recent encounter with the service department is what I’ll refer to. I went in for an oil change, something simple. I had frustrating. However my most recent encounter with the service department is what I’ll refer to. I went in for an oil change, something simple. I had to stand there for 5-10 minutes before someone greeted me. There was 1 guy on the phone with a customer, another guy typing away on his computer who didn’t even acknowledge me standing there waiting to be helped, the service manager (who I’ve dealt with before) saw me and smiled then went back into his office without helping me. When the guy on the phone finally finished up his conversation he finally helped me out. He was very nice but I thought it was very rude how several associates passed by me and didn’t even offer to help or even at least tell me it would be a few minutes till someone could help me. This is not the first issue I’ve had with this location and it’s customer service. It may not seem like much but it means a lot to me for associates for be attentive and understanding with their customers. It took them at least 3 hours to get my oil changed as well. I’m giving TJ 2 stars because of a combination of the past experiences I’ve had with him and the experience I wrote about today. Rodney got 4 stars because even though he was busy he still helped me with a smile on his face and didn’t make me feel like an inconvenience. More

Hassle and pressure free. John kept the process easy and Hassle and pressure free! John Britton I’m sales kept the process easy and casual. I found an amazing truck with everything I wanted and more and the Hassle and pressure free! John Britton I’m sales kept the process easy and casual. I found an amazing truck with everything I wanted and more and then John went to work to get it to the price I wanted. I ended up with a lot of truck for a great price without feeling like I had been placed in a pressure cooker. The truck was delivered At the end of the process beautifully detailed and full of gas. This was a great buying experience and I look forward to working with their service department to keep this truck maintained. Thanks to John and the entire team at Jim Glover that worked behind the scenes to make this a great experience! More

Friendly service staff. Comfortable waiting area. Jim Glover will be the only place I'll take my Jeep for service. Thank you for a great job. Glover will be the only place I'll take my Jeep for service. Thank you for a great job. More

Jordan was excellent through the process.The whole Jim Glover team was amazing. There in stock selection is amazing. I would recommend giving them a chance to earn your business Glover team was amazing. There in stock selection is amazing. I would recommend giving them a chance to earn your business More

Jordan did a very good job making this an easy process. No pressure and got me all the info I asked for promptly. He made me feel like he was working for me. No pressure and got me all the info I asked for promptly. He made me feel like he was working for me. More

Love Jordan he is so nice and is very knowledgeable on all the vehicles he sales. He helped us in figuout what type of car we want. all the vehicles he sales. He helped us in figuout what type of car we want. More

Excellent customer service from Jordan in internet sales, consistently keeping in touch with me and working with my busy schedule, just overall excellent.thanks again for my wonderful Chrysler 300! consistently keeping in touch with me and working with my busy schedule, just overall excellent.thanks again for my wonderful Chrysler 300! More

Brookland Parsons Service department was fast & friendly. The waiting room is comfortable and the Coffee, Espresso, cappuccino machine is awesome. Service coupons are great helps seniors alot. Th friendly. The waiting room is comfortable and the Coffee, Espresso, cappuccino machine is awesome. Service coupons are great helps seniors alot. Thank you. More