Jim Glover Dodge Chrysler Jeep Ram Fiat

Great service Dept. Kraig Carr went out of his way to understand my problem and help me. Service Dept was clean and they have a very comfortable waiting area. understand my problem and help me. Service Dept was clean and they have a very comfortable waiting area. More

I am glad Jared Glover took a special interest in making my experience a good one. Before that there were too many people involved. Thanks my experience a good one. Before that there were too many people involved. Thanks More

No pressure super easy going. This by far was one of the best car buying experiences I have had. Billy and the finance team worked incredibly hard after finding out about a random This by far was one of the best car buying experiences I have had. Billy and the finance team worked incredibly hard after finding out about a random security freeze that I didn't know about. Then after resolving my issues for me, the actual signing process only took like 15 minutes thanks to a completely digital signing table thing. It was amazing. On top of all this, they made sure we had unlimited gourmet coffee and cappuccino, TV, Charging stations, and literally opened the door for us every time we went outside. Anyway go decide for yourself. Ask for Billy and tell him Otto Wolf sent you. More

I did not think going in on Black Friday would help me as much as it did. Definitely got an amazing deal and I love my new Grand Cherokee! much as it did. Definitely got an amazing deal and I love my new Grand Cherokee! More

Life back on track Sarah was awesome and listened to what I said and without me sayin what kinda vehicle I wanted or needed, she just knew what I woud like. The whole te Sarah was awesome and listened to what I said and without me sayin what kinda vehicle I wanted or needed, she just knew what I woud like. The whole team kept pushing to get me approved as a first time buyer and the 55in tv was a bonus. More

Jim Glover Dodge is always awesome! The service is great and the technicians are friendly and knowledgeable. I wouldn’t think of taking my car anywhere else. and the technicians are friendly and knowledgeable. I wouldn’t think of taking my car anywhere else. More

Hassle and pressure free. John kept the process easy and Hassle and pressure free! John Britton I’m sales kept the process easy and casual. I found an amazing truck with everything I wanted and more and the Hassle and pressure free! John Britton I’m sales kept the process easy and casual. I found an amazing truck with everything I wanted and more and then John went to work to get it to the price I wanted. I ended up with a lot of truck for a great price without feeling like I had been placed in a pressure cooker. The truck was delivered At the end of the process beautifully detailed and full of gas. This was a great buying experience and I look forward to working with their service department to keep this truck maintained. Thanks to John and the entire team at Jim Glover that worked behind the scenes to make this a great experience! More

Excellent facility and even better people! I have purchased several vehicles from the Glover Auto Family and have always had wonderful customer service encounters from start to finish. If you are in purchased several vehicles from the Glover Auto Family and have always had wonderful customer service encounters from start to finish. If you are in the market for a new or used vehicle you should definitely see how they can help you. More

My story with this Jim Glover location is long and very frustrating. However my most recent encounter with the service department is what I’ll refer to. I went in for an oil change, something simple. I had frustrating. However my most recent encounter with the service department is what I’ll refer to. I went in for an oil change, something simple. I had to stand there for 5-10 minutes before someone greeted me. There was 1 guy on the phone with a customer, another guy typing away on his computer who didn’t even acknowledge me standing there waiting to be helped, the service manager (who I’ve dealt with before) saw me and smiled then went back into his office without helping me. When the guy on the phone finally finished up his conversation he finally helped me out. He was very nice but I thought it was very rude how several associates passed by me and didn’t even offer to help or even at least tell me it would be a few minutes till someone could help me. This is not the first issue I’ve had with this location and it’s customer service. It may not seem like much but it means a lot to me for associates for be attentive and understanding with their customers. It took them at least 3 hours to get my oil changed as well. I’m giving TJ 2 stars because of a combination of the past experiences I’ve had with him and the experience I wrote about today. Rodney got 4 stars because even though he was busy he still helped me with a smile on his face and didn’t make me feel like an inconvenience. More

Friendly service staff. Comfortable waiting area. Jim Glover will be the only place I'll take my Jeep for service. Thank you for a great job. Glover will be the only place I'll take my Jeep for service. Thank you for a great job. More