Jim Glover Chevrolet
Tulsa, OK
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Dolon is the best! Dolon ward knows how to treat his customers! He got me an amazing deal I thought I would not be able to get but he made it happen! And thanks to him! Dolon ward knows how to treat his customers! He got me an amazing deal I thought I would not be able to get but he made it happen! And thanks to him! I left a happy customer and very satisfied! He was eager to help and answer any of my questions I had! Very kind! And friendly. I glad he was honest with me through the whole process I do recommend Dolon Ward! More
Great dealership, great salesman, great service. We will definitely recommend to others. It was well worth the drive to purchase our new vehicle from Dolon dealership, great salesman, great service. We will definitely recommend to others. It was well worth the drive to purchase our new vehicle from Dolon Ward at Jim Glover Chevrolet in Tulsa. More
Great day at Jim Glover! Dolon Ward was great to work with, from the moment he met us in the parking lot to walking us out after the sale! We came looking for a specific car, Dolon Ward was great to work with, from the moment he met us in the parking lot to walking us out after the sale! We came looking for a specific car, and Dolon found us a fantastic car that was even a nicer car than we imagined...and the price was right!! He was very easy to work with; friendly, funny, and honest. We appreciate his time and efforts - definitely referring friends to Dolon for their car needs! More
There service department is horrible here service department is absolutely the worst in Oklahoma dropped our car off on 8-14 never got a phone call from anybody a week and a half after w here service department is absolutely the worst in Oklahoma dropped our car off on 8-14 never got a phone call from anybody a week and a half after we dropped it off called and asked about it they said they cant get it to duplicate the sound said he would call me the next day and set a time for a technician to ride with us 2 days past no call so i called them Bill told me to come in at 11 on the next day so we show up at 10:55 he said he would come get us from the waiting room at 11:15 i went and asked what the deal was he told me he was on lunch which is bullcrap he shouldn't have told me 11 when he knew they were going to be on lunch so went back to the waiting room at 12:15 went back he said he still hasn't got back 12:40 he came and got me said he was ready took him out got it to make the noise several time he said is it that metallic rattle sound i said yes drove a few more times around a parking lo so he could here the noise then the tech said i cant hear anything (all i hear is road noise and gravel and that he needed to get back to the shop he had better things to do and said the noise im hearing is from the intake) exact words out of his mouth so he had me pissed off so i said you come and drive it and i will tell you when its making the noise he got out and slammed the door and when he got in he slammed the door he drove it as soon as it started making the noise i told him and he let off the gas and said again i got to get back to the shop i got better things to do he stomped on the gas squealed the tires was speeding all the way back blew threw a stop sign turned corners way to fast the tires were squealing when he took the corners told him to slow down and he didn't listen got back to the shop he told Bill that it wasn't making any noise and went to the back talked to the service manager and told hin what happened he said that he would take another tech out the next day and he told me he would call me around 12 the next day he never called an Bill also said he would call the next day still didn't get a call so i waited to see how long it would take on 9-13 i went up there to get our car it was still in the same spot from when we went out with a tech the service manager said him and a tech took the car out and said he thought he heard a heat shield rattling and said that he tightened it but he didn't get to drive it yet he was going to take it out tomorrow so im pretty sure that was bullcrap because i checked the on star app several times to check the mileage to see if they were doing anything the car never moved so the service manager lied so we got our car back as i was pulling out of the parking lot was still making the same rattle clicking noise sounds like its coming from the transmission all the way home it was still making the same noise i guess that's what Jim Glover considers excellent customer service will never buy a car from them ever again and suggest nobody else buy one since they treat there customers like that last year they did the same thing the belt tensioner was making a weird noise after a week called them said they couldn't get it to make the noise took the tech out he heard it said he thought it was belt tensioner they had it another week said they couldn't duplicate the sound so i showed up again the service manager and a tech set there and i made the car make the noise where they could hear it they confirmed it was the belt tensioner he checked and said it was on factory back order and would take 30 to 90 days to come in had the car for 30 days and i called them said the part is still on factory back order about an hour later called in said i need a belt tensioner for a 2016 cruze they said they had 2 in stock that's 2 times our car has been in the shop for over 30 days the technicians drive the crap out of the cars also when i got our car back the average gas mileage for the last 100 miles was 12.7 wish i would have never bought a car from Jim Glover also when we purchased the car they were doing oil changes for life that was one of the things i said i wanted since Jim norton was doing it when we were doing the contract he said he messed up printed a new one and they removed the free oil changes for life they seem like to me they don't care about there customers once you buy a car but extremely nice when we were buying so all they care about is sales and not customers More
Quick and professional service I get in and out fast. No silly gimmicks. They provide a great waiting area with food, drinks and I can catch up on the news with their big screen mon I get in and out fast. No silly gimmicks. They provide a great waiting area with food, drinks and I can catch up on the news with their big screen monitors. They run a good business. The owner will walk thru and say "hi" to customers. How can you complain about that? More
Best car sales experience We found a truck on a website listed by Jim Glover. Dolon Ward was the sales representative, he was very informative and honest during our inquiry of We found a truck on a website listed by Jim Glover. Dolon Ward was the sales representative, he was very informative and honest during our inquiry of the auto. We traveled from Fort Smith to check out the truck and purchase. They had detailed and had the truck ready. The dealership as a whole was very friendly and helpful. I would recommend this dealership to anyone looking for honesty and fair market prices. More
Open on a holiday Had a good time got to ride In a golf cart with Reagan and had free coffee and chewing gum and everybody was real nice and I got a new to me suburban Had a good time got to ride In a golf cart with Reagan and had free coffee and chewing gum and everybody was real nice and I got a new to me suburban thank you More
Service When I called to set up a service time to come in they were kind and listened to what I said . Made sure I had a loaner car to drive. Kept me up to When I called to set up a service time to come in they were kind and listened to what I said . Made sure I had a loaner car to drive. Kept me up to date on the process and the cost. More
Air conditioner not working properly Air not working properly, Joe at the service department takes the information and I leave with a loner car with total confidence that Joe will take ca Air not working properly, Joe at the service department takes the information and I leave with a loner car with total confidence that Joe will take care of it as always. Joe has great customer service and he has always taken good care of my needs and the needs of my car. HE IS THE BEST THERE AT JIM GLOVER ON THE RIVER. AWESOME JOB JOE AS ALWAYS. More
Big Blue Finalized everything tonight. The sales person was very knowledgeable and not pushy. The truck I originally wanted to see wasn’t there, but Big Blue w Finalized everything tonight. The sales person was very knowledgeable and not pushy. The truck I originally wanted to see wasn’t there, but Big Blue was! Now we have a brand new Duramax in the driveway. More