Jim Fugate Ford Inc.
Enumclaw, WA
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brought truck in due to pulling to right and throwing grease from front hub. they said one of the calipers had locked up causing it to overheat needs brake job ..ie calipers,turn rotors repack bearings. grease from front hub. they said one of the calipers had locked up causing it to overheat needs brake job ..ie calipers,turn rotors repack bearings. $1200 with rears. ok. picked truck up brought it right back to them something not right. they said ok we will adjust the rear brakes up well 5,000 miles later and fourth trip back for this same issue finally had someone else check it out and the rear shoes were half gone,.. crumbled. this after it just being in Fugate ford shop and they said it was something else they were not responsible for. ruined rear axle seal from being so hot (hhmmm same as why front was throwing grease) but they say no couldnt be we are not going to fix that. they are replacing the shoes so i guess i should feel fortunate that i didnt kill myself or someone else on the road when they couldnt even bother to look or inspect there own workmanship. I have pictures that will be posted on facebook and will post everyday untill i feel satisfied. there are others in the area who are not happy with them and i have not even started. just saying beware, you go to ford for the trusted name and warranty turns out they will cover that $20.00 part but not the the other parts it destroys due to there substandard workmanship. More
AFTER A VERY BAD EXPERIENCE WITH ANOTHER FORD DEALERSHIP THAT IS CLOSE BUY, I DROVE UP THE HILL TO FUGATE FORD, I HAD A VERY PLEASANT CAR BUYING EXPERIENCE, NONE OF THESE PEOPLE ARE PUSHY IN FACT THEY ARE V THAT IS CLOSE BUY, I DROVE UP THE HILL TO FUGATE FORD, I HAD A VERY PLEASANT CAR BUYING EXPERIENCE, NONE OF THESE PEOPLE ARE PUSHY IN FACT THEY ARE VERY FRIENDLY AND LAID BACK, I ENDED UP BUYING A 2008 F-150 IT WAS NEW AT THE TIME! VERY GOOD DEALER! More