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Jim Falk Motors of Maui

Kahului, HI

4.3
858 Reviews

260 Hana Hwy

Kahului, HI

96732

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858 Reviews of Jim Falk Motors of Maui

March 16, 2024

Ryan and his team is exceptional, we feel comfortable to work with them. They have a good team wok More

by GARRYDUMLAO84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Westberg
Mar 19, 2024 -

Jim Falk Motors of Maui responded

Garry, thank you for writing this amazing review for our team! At Jim Falk Motors Of Maui, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Jim Falk Motors Of Maui Team

March 16, 2024

I took my vehicle in for warranty work. The airbag was replaced with no complications. More

by PUNISHER1392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleiya Rosales, Natalie Darisay
Mar 19, 2024 -

Jim Falk Motors of Maui responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. We will pass your feedback along to the team! Sincerely, The Jim Falk Motors Of Maui Team

March 16, 2024

Very friendly good people! Brought our Leaf in for a recall which was promptly taken care of. Thanks! More

by starr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose
Mar 19, 2024 -

Jim Falk Motors of Maui responded

Thank you for your review! We're glad to hear that you had a positive experience with our service team and that your vehicle is running smoothly. Please let us know if you have any questions about the work that was done. Sincerely, The Jim Falk Motors Of Maui Team

March 15, 2024

Terrible. Dropped car off on time at 8am. No updates. I called and texted twice to see when the car was finished being looked at! Nothing. At 5p I showed up to More

by PANTEOHANA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Natalie Darisay
Mar 18, 2024 -

Jim Falk Motors of Maui responded

We apologize for any inconvenience you experienced. We understand how frustrating this can be and we are doing our best to ensure that all customers receive timely service. Please let us know if there is anything else we can do to help. Sincerely, The Jim Falk Motors Of Maui Team

March 15, 2024

It took me 3 days to book my appointment, no one answered the service line and i left 2 voicemails for return calls which were not returned. I was in for a simple oil service and it took 5 hours to complete More

by GLENNH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Natalie Darisay
Mar 18, 2024 -

Jim Falk Motors of Maui responded

Glenn, we appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Jim Falk Motors Of Maui Team

March 15, 2024

The experience was enhanced by the excellence of the sales professional, Andy Stehl. Mine was a unique experience as i was trading 3 vehicles that had previously purchased at three separate Faulk dealer More

by dhines2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy Stehl, Andrew Curgus
Mar 15, 2024 -

Jim Falk Motors of Maui responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, The Jim Falk Motors Of Maui Team

March 14, 2024

I hate this place, I am selling my Nissan and never going back again, Told me my transmishion needed to be replaced when all it really needed was a radiator. Thieves! More

by Bryan Marks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Westberg
Mar 15, 2024 -

Jim Falk Motors of Maui responded

Thank you for sharing this review regarding your experience with us, Bryan. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Jim Falk Motors Of Maui Team

March 14, 2024

The quality of work done on my Aria and the communication with Natalie Darisay was excellent. More

by MMSUKI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Darisay
Mar 15, 2024 -

Jim Falk Motors of Maui responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Jim Falk Motors Of Maui Team

March 13, 2024

I had an issue that they fixed and after they fixed my truck was smelling like it was hot. I went back to see if they could tell me why and they charged me to diagnose it. After that they tried to charge More

by GJZ1978
Recommend Dealer
No
Employees Worked With
Natalie Darisay
Mar 14, 2024 -

Jim Falk Motors of Maui responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Jim Falk Motors Of Maui Team

March 11, 2024

The customer service by Ryan was amazing and super friendly. Got my car serviced fast and felt like it was brand new. More

by PACHECO101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Westberg
Mar 14, 2024 -

Jim Falk Motors of Maui responded

Thanks for your perfect review! We're glad to hear that Ryan was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Jim Falk Motors Of Maui Team

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