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Jim Falk Motors of Maui

Kahului, HI

4.3
858 Reviews

260 Hana Hwy

Kahului, HI

96732

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858 Reviews of Jim Falk Motors of Maui

March 23, 2024

I always get great service. Rick Kealoha-Jacobson always takes good care of us. It is a pleasure to come in. He also gets me a ride back to my office. It is all much appreci More

by JDORAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kealoha-Jacobson
Mar 26, 2024 -

Jim Falk Motors of Maui responded

Thank you for your kind words! Rick is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, The Jim Falk Motors Of Maui Team

March 22, 2024

Clyde was amazing and very helpful, knowledgeable, and efficient. He answered all my questions about the vehicle and provided all the information we needed to make a decision. Thanks to Clyde, we were abl More

by Melissa L.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clyde Coloma
Mar 25, 2024 -

Jim Falk Motors of Maui responded

Melissa, we are ecstatic to hear about your positive experience with us! We will share your feedback with our team and hope to see you again soon! Sincerely, The Jim Falk Motors Of Maui Team

March 22, 2024

All were helpful and attentive to my needs. My car was still under warranty and I paid to bill. More

by paulfacuri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Darisay
Mar 23, 2024 -

Jim Falk Motors of Maui responded

Thank you so much for taking time out of your day to share your experience with everyone, Paul. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Jim Falk Motors Of Maui Team

March 22, 2024

They are Fast and Friendly! They have great communication! The staff make you feel welcomed. More

by CRAIGSR20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Westberg
Mar 25, 2024 -

Jim Falk Motors of Maui responded

Craig, thank you for writing this amazing review for our team! At Jim Falk Motors Of Maui, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Jim Falk Motors Of Maui Team

March 21, 2024

I feel cared for! Ryan is the absolute best. My car runs beautifully. Give him a raise! More

by FRANCESSALVATOMASSAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Westberg
Mar 23, 2024 -

Jim Falk Motors of Maui responded

Frances, thank you for your review! We're glad to hear that you had a positive experience with our service team and that your vehicle is running smoothly. Please let us know if you have any questions about the work that was done. Sincerely, The Jim Falk Motors Of Maui Team

March 21, 2024

I’m pleased that I was able to get an appointment the next day and Ryan had exceptional customer service and was very helpful. I also appreciate the shuttle that is available when needed. More

by NALANIFREITAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Westberg
Mar 23, 2024 -

Jim Falk Motors of Maui responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The Jim Falk Motors Of Maui Team

March 21, 2024

My truck was sold to me with an expired safety sticker and rear tail light not working. More

by shimhaili77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clyde Coloma
Mar 22, 2024 -

Jim Falk Motors of Maui responded

Thank you for sharing this feedback. Our goal here at Jim Falk Motors Of Maui is to make sure every customer drives off our lot with a positive experience. We would love the opportunity to speak with you regarding this matter. Please contact us at your earliest convenience. Sincerely, The Jim Falk Motors Of Maui Team

March 20, 2024

Natalie is AWESOME! However, it is ridiculous to have to wait 3 hours (and as many as 5! in previous visits) for an oil change WITH an appointment! Scheduling could us More

by DONNALYNNEHANLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Darisay
Mar 21, 2024 -

Jim Falk Motors of Maui responded

Donna, thank you for sharing your experience with us. Here at Jim Falk Motors Of Maui, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, The Jim Falk Motors Of Maui Team

March 20, 2024

Great staff, prompt, professional and knowledgeable. They are always available for questions to appointments. Aloha More

by DOANEHARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kealoha-Jacobson
Mar 23, 2024 -

Jim Falk Motors of Maui responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Jim Falk Motors Of Maui Team

March 20, 2024

Natalie was very kind and helpful. She provided five star customer service for our service transaction. More

by BLARRABEEDUARTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Darisay
Mar 23, 2024 -

Jim Falk Motors of Maui responded

We loved reading this review! Happy customers are our aim, and it appears Natalie really hit the bullseye. We’ll make sure to share your experience with her, and if you have any further questions or worries, we’re always available to help. Sincerely, The Jim Falk Motors Of Maui Team

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