Jim Ellis Volkswagen of Kennesaw - Service Center

Efficient and easy My appointment was timely, efficient and easy peasy. Everyone was very friendly and competent. I love that my car was washed and vacuumed - always a n My appointment was timely, efficient and easy peasy. Everyone was very friendly and competent. I love that my car was washed and vacuumed - always a nice treat. More

Great team Very satisfied with service and customer care. Easy to work with, friendly and knowledgeable. Thank you for taking good care of me and helping with p Very satisfied with service and customer care. Easy to work with, friendly and knowledgeable. Thank you for taking good care of me and helping with purchase and service. More

Service Team Always Gives me an A+ experience I have been dealing with Jim Ellis service departments for literally decades across several Jim Ellis dealerships. The Service Teams are the main reas I have been dealing with Jim Ellis service departments for literally decades across several Jim Ellis dealerships. The Service Teams are the main reason I continue to purchase cars from JE. The Service Team really does focus on the overall customer relationship and not just on the current transaction. That strategy builds loyalty. Rafael Sandoval consistently does a great job managing the service on my two VW's . I also receive great service from Mike who drives me in the shuttle to my office and back. I highly recommend JE VW Kennesaw for Volkswagen Service. More

Satisfied Customer Staff was friendly and helpful. Service tech was friendly and professional, appreciated his explanation of the 10,000 mile service and also explanat Staff was friendly and helpful. Service tech was friendly and professional, appreciated his explanation of the 10,000 mile service and also explanation of the additional services recommended. More

Friendly Was getting ready to go on a road trip and service light came on and they ran diagnostics and gave the car an all clear. All without an appointment Was getting ready to go on a road trip and service light came on and they ran diagnostics and gave the car an all clear. All without an appointment More

Pleasant staff, greeted me from start to finish. As I drove into the bay to leave my car, I was greeted by a young man who was professional and efficient. He directed me to a Service Advisor who und As I drove into the bay to leave my car, I was greeted by a young man who was professional and efficient. He directed me to a Service Advisor who understood the items which I needed to have addressed during my visit including help with 2 recalls. The work was completed within the time estimate and I had a clean car returned to me. More

Oil change service I had a great experience at the dealership when I bought my Tiguan in for service. I will be returning again when my VW needs service. I had a great experience at the dealership when I bought my Tiguan in for service. I will be returning again when my VW needs service. More

Great Experience This service center is the best I’ve ever experienced. Workers are professional, friendly, and orderly. A clean work environment and comfortable loung This service center is the best I’ve ever experienced. Workers are professional, friendly, and orderly. A clean work environment and comfortable lounge. It did not take long for my service but I was so comfortable I lost track of time. More

Code work needed on 2003 beetle Maria was wonderful, very friendly and professional. The service work was performed as explained and all seems well. Other people in the service are Maria was wonderful, very friendly and professional. The service work was performed as explained and all seems well. Other people in the service area were nice and pleasant to talk with. I will return with any additional service needs for this vehicle. Thank you for putting the customer back into "customer service" Sincerely, Forrest E Knowles More