Jim Ellis Volkswagen of Kennesaw - Service Center

Great service I really enjoyed being serviced at your dealership. From the free Kona Ice to the well organized waiting room I was very happy. Not to mention I had m I really enjoyed being serviced at your dealership. From the free Kona Ice to the well organized waiting room I was very happy. Not to mention I had my children with me. The pay area and coffee made my day a bit smoother. Feels like family. Thank you. More

Honest and helpful DeMarkus assisted me when I came in for 30k service on my Passat and he was fantastic. He was genuine, personable, and above all, honest. I was prepar DeMarkus assisted me when I came in for 30k service on my Passat and he was fantastic. He was genuine, personable, and above all, honest. I was prepared to buy new tires and was relieved to hear they didn’t need replacement. Many dealers would have gladly taken my money, slapped on 4 tires, and never thought twice. It’s refreshing to find a dealer who values the long-term customer relationship over making a quick buck. When it IS time for new tires, Jim Ellis VW will get my business! More

No hassle and easy going Service center laid out all the different options and prices. They were not pushy towards an item. Very happy with the service and time it took to s Service center laid out all the different options and prices. They were not pushy towards an item. Very happy with the service and time it took to service my vehicle. More

Always friendly and informative DeMarkus - is very professional and friendly I would highly recommend DeMarkus to my friends and family. I have always had a positive experience at DeMarkus - is very professional and friendly I would highly recommend DeMarkus to my friends and family. I have always had a positive experience at Kennesaw VW. More

Maria was awesome! She was so helpful and explained things so well. Such a delight! I will definitely be back and ask for her! Thanks for all the help! She was so helpful and explained things so well. Such a delight! I will definitely be back and ask for her! Thanks for all the help! More

Service Appointment Went on for 50K service on my daughter's car. Demarcus was helpful and assured that the additional problems I had would be addressed. Received accurat Went on for 50K service on my daughter's car. Demarcus was helpful and assured that the additional problems I had would be addressed. Received accurate estimate and repairs were done timely. More

Oil change Worked us in for oil change explained services needed and good follow up by the service rep Stephen it was quick turn around - good experience Worked us in for oil change explained services needed and good follow up by the service rep Stephen it was quick turn around - good experience More

Courtesy Visit Was a courtesy visit for new owners after ~30 days of purchase. They looked over the vehicle and said everything looks good. I also wanted to get a qu Was a courtesy visit for new owners after ~30 days of purchase. They looked over the vehicle and said everything looks good. I also wanted to get a quote on getting a scratch fixe but the touch up person was not in that day. I would like to make another appointment to get the scratch looked at. More

Second oil change Very Happy with Jim Ellis VW, second car Bought from Jim Ellis, returned because Of great treatment before, Jim Ellis treats Customer’s well, hard Very Happy with Jim Ellis VW, second car Bought from Jim Ellis, returned because Of great treatment before, Jim Ellis treats Customer’s well, hard to find in this day Of large impersonal chain stores. Just Honest old fashion family dealer that Is so hard to find today More

Great customer service all around Everyone there is very nice and helpful. Maria specifically always does her best to get me the best care possible and it makes me want to keep coming Everyone there is very nice and helpful. Maria specifically always does her best to get me the best care possible and it makes me want to keep coming back. More