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Jim Ellis Volkswagen of Kennesaw - Service Center
Kennesaw, GA
481 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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481 Reviews of Jim Ellis Volkswagen of Kennesaw - Service Center
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August 20, 2018
Excellent Service My first service visit was nothing short of amazing. The advisers was very professional and courteous. The visit went smooth yet fast. I look forward My first service visit was nothing short of amazing. The advisers was very professional and courteous. The visit went smooth yet fast. I look forward to my next visit in which I plan on making this location my new VH home! Thanks again! More
by E. Wheat
Verified CustomerEmployees Worked With
Not Listed.
August 17, 2018
VW + Jim Ellis Kennesaw = Satisfaction From the purchase of a VW Atlas R Line to recent service calls, Arianna and Jim Ellis Kennesaw has always exceeded my expectations. They are very help From the purchase of a VW Atlas R Line to recent service calls, Arianna and Jim Ellis Kennesaw has always exceeded my expectations. They are very helpful and informative. Unlike other dealerships you never feel as though you are being taken advantage of after you have completed your visit. Long time VW owner, third purchase/lease from Jim Ellis. More
by JPALBANOS
Employees Worked With
Arianna Durham, Alex Tsankov
August 17, 2018
It's not easy for me to go there, but it's worth it. I live pretty far from JE VW Kennesaw, but I still far prefer going there to going to my local VW dealership. I had to have the 30K mile service done I live pretty far from JE VW Kennesaw, but I still far prefer going there to going to my local VW dealership. I had to have the 30K mile service done as well as two recalls, and while it took awhile, I am confident that everything was done correctly. More
by GEORGECAVE218
Employees Worked With
Not sure.
August 17, 2018
New car service Very friendly staff, nice lounge to stay in while car is in shop, part for car ordered quickly and can schedule at my convenience. Thanks Very friendly staff, nice lounge to stay in while car is in shop, part for car ordered quickly and can schedule at my convenience. Thanks More
by carbuehler
Employees Worked With
Billy Atkinson, Larry Fitzpatrick
August 17, 2018
Great service ! The customer service is the best. All employees treat my wife and I with kindness. Certainly the car wash is great for folks in their 80's, as we bo The customer service is the best. All employees treat my wife and I with kindness. Certainly the car wash is great for folks in their 80's, as we both are. Thanks to the entire Jim Ellis Staff....................... Don & JoAnn Kaser More
by DONKASER
Employees Worked With
Ms. Durban, Service Dept., did a great job with customer. I believe Pam Elder was the Cashier as well as parts, Pam Elder, Larry Fitzpatrick
August 17, 2018
Excellent service and overly accommodating! They were faster than they thought & cleaned & polished my cat. They gave me a free loaner while my car was in service and fixed an issue with my exte They were faster than they thought & cleaned & polished my cat. They gave me a free loaner while my car was in service and fixed an issue with my exterior pain from a scrape I was at fault for - all at no charge! More
by DEBROSUMNY
Employees Worked With
August 16, 2018
In and Out I dropped by Jim Ellis VW of Kennesaw with no appointment to have my first check-up since buying my Passat. They fit me in and had my service finished I dropped by Jim Ellis VW of Kennesaw with no appointment to have my first check-up since buying my Passat. They fit me in and had my service finished in a timely manner, while I chilled in the lounge and watched TV...an altogether low-key visit! More
by PJANDERSON24
Employees Worked With
Tate, at the service desk
August 16, 2018
45 Day Systems Check at Jim Ellis VW Kennesaw Matt & Glenn went above and beyond what the 45 Day check required. They were also cheerful and friendly. And my car was washed! Thanks for the superio Matt & Glenn went above and beyond what the 45 Day check required. They were also cheerful and friendly. And my car was washed! Thanks for the superior service. I'll be going back for my service. More
by VW Forever
Employees Worked With
Matt Hamby, Glenn Benedikt
August 16, 2018
Check car to get it ready for a trip. The service center was warm and professional. It took some time to finish inspecting my car. And when the Service dept. finally got back with me, thei The service center was warm and professional. It took some time to finish inspecting my car. And when the Service dept. finally got back with me, their explanation of their findings and solution was very reassuring and great. More
by BRIAN.OJIBE
Employees Worked With
Can't remember the names.
August 14, 2018
Service Adviser was helpful and honest! I have used Jim Ellis VW for many years. Advisers are helpful and the shuttle drivers are polite and courteous. My car keeps running well! I have used Jim Ellis VW for many years. Advisers are helpful and the shuttle drivers are polite and courteous. My car keeps running well! More
by 2011 VW Jetta Owner
Employees Worked With
Arianna in Service , Kennesaw
