Jim Ellis Volkswagen of Kennesaw - Service Center

Great Customer Service VW Kennesaw gave me excellent service with my car. They updated me with every process and explained to me what was the problem and how to go about it. VW Kennesaw gave me excellent service with my car. They updated me with every process and explained to me what was the problem and how to go about it. I love the honest employees there. More

Jim Ellis VW Excellent service, friendly and helpful staff. Very customer friendly and they give you back a clean car. They have a very nice reception room for th Excellent service, friendly and helpful staff. Very customer friendly and they give you back a clean car. They have a very nice reception room for their customers too. More

2008 New Beetle My 16 year old daughter bought a 2008 New Beetle recently. We took it to Jim Ellis VW for service and they went through it with a fine toothed comb to My 16 year old daughter bought a 2008 New Beetle recently. We took it to Jim Ellis VW for service and they went through it with a fine toothed comb to make sure if would be a safe and reliable car. They performed the required service, replaced a part that was about to fail and even told us what to look out for in the future Our service writer Arianna was professional, polite and fun to work with. The entire Jim Ellis service team did a fantastic job. More

Excellent service department. I wouldnt go anywhere else. This service department is competent, professional and I would not trust my car with anyone else. They have proved that they are truly looking out for This service department is competent, professional and I would not trust my car with anyone else. They have proved that they are truly looking out for your needs and are always willing to go above and beyond to assist and make sure your car is in great working order, and that your happy. Its a pleasure to come to Jim Ellis in Kennesaw. More

Great customer service This is my 3rd car I’ve purchased at Jim Ellis, and it has always been a great experience. Great customer service, and the salesman was super friendly This is my 3rd car I’ve purchased at Jim Ellis, and it has always been a great experience. Great customer service, and the salesman was super friendly and made it very easy. I brought my car in to have tint installed on my car, and they did a great job. Always have it back quickly. They are super friendly and go over and above to help you. I would definitely bring it there for any future needs. More

VW Kennesaw Service Had to have car in for a warranty repair. Service completed, but took approximately one hour longer than anticipated (about 2.5 hours vs. 1.5 hour est Had to have car in for a warranty repair. Service completed, but took approximately one hour longer than anticipated (about 2.5 hours vs. 1.5 hour estimate). I have found that the dealer generally underestimates the amount of time to complete, but the repair fixed the issue. More

Fast and Professional Service I forgot my appointment time but their service center still made time for me later in the day. I brought my car in and my service was completed quickl I forgot my appointment time but their service center still made time for me later in the day. I brought my car in and my service was completed quickly and with the utmost of professionalism. More

Very attentive and knowledgeable I was very pleased with the service. It was prompt and the gentleman was very knowledgeable. I even purchased new floor mats that to my surprise were I was very pleased with the service. It was prompt and the gentleman was very knowledgeable. I even purchased new floor mats that to my surprise were the same price as online More

Attentive, professional and welcoming This visit was nothing short of top notch. From intake to the waiting experience followed by the explanation of service was pleasurable. Jim Ellis has This visit was nothing short of top notch. From intake to the waiting experience followed by the explanation of service was pleasurable. Jim Ellis has made a customer for life with me. Volkswagen is fortunate to have a partner like the Jim Ellis family. More

Great service!! I have been here many times as always great service. Glenn was very helpful and kind. Great job with a smile. Thank you , keep up the good Customer I have been here many times as always great service. Glenn was very helpful and kind. Great job with a smile. Thank you , keep up the good Customer service. More