Jim Ellis Volkswagen of Kennesaw - Service Center

Blue - check up Unlike other dealers, I do not feel these service writers are pushed to sell, sell, sell. I have had several BAD experiences, lately, at other dealer Unlike other dealers, I do not feel these service writers are pushed to sell, sell, sell. I have had several BAD experiences, lately, at other dealerships. More

Fair and Friendly They are always fair on pricing and friendly. Their line is always clean. Their restrooms are always neat. I have never had any issues when speaking They are always fair on pricing and friendly. Their line is always clean. Their restrooms are always neat. I have never had any issues when speaking with them. More

Amazing Service The service department was very helpful and knowledgeable. They recommended things that needed to be done with the veichle. Very friendly service whil The service department was very helpful and knowledgeable. They recommended things that needed to be done with the veichle. Very friendly service while we waited we had someone take us to the mall and pick us up. More

Awesome experience. Professionals Awesome. Very professional service. You are the best. Definetily a great dealer and superb service. You need to use this service and will not feel bad Awesome. Very professional service. You are the best. Definetily a great dealer and superb service. You need to use this service and will not feel bad More

VW Kennesaw Service They installed a part for me that I had purchased myself. Courteous service as always, they do a good job. Very clean service area and sales area, on They installed a part for me that I had purchased myself. Courteous service as always, they do a good job. Very clean service area and sales area, one of the nicer dealership buildings I've been in. More

40K Service Amazing Service! This is my second appointment with Jim Ellis Kennesaw and it has been a great experience both times. I live in Johns Creek although Amazing Service! This is my second appointment with Jim Ellis Kennesaw and it has been a great experience both times. I live in Johns Creek although it's out of my way it is totally worth it. Honest, professional service. The price does not vary once the work is done from the quoted price. Thank you for the great service I will keep going out of my way. BTW - The car cleaning could have been a little better! ;-) More

Fit me in with no problems I showed up after calling ahead 15 minutes prior. The service team fit me in as if I'd had an appointment. What was extra cool is that another custo I showed up after calling ahead 15 minutes prior. The service team fit me in as if I'd had an appointment. What was extra cool is that another customer literally came up to the manager while I'm standing there and thanked him for helping his daughter out with her VW. That says alot these days, that a person would go out of there way and shake your hand and say thank you. The VW Barrett Pkwy service team is great!! More

The sales person was very professional. I will recommend The reason why I said it was excellent, they were very professionals, and knows what they doing. I would be more happy to recommend some of my friends The reason why I said it was excellent, they were very professionals, and knows what they doing. I would be more happy to recommend some of my friends to go the dealership and purchase a new vehicle... More

Service Center & Employees are Awesome! Went for recall of airbag. Tate is always very friendly and knowledgeable. Always remembers who I am. They take great care of me and my car. I h Went for recall of airbag. Tate is always very friendly and knowledgeable. Always remembers who I am. They take great care of me and my car. I have done regular maintenance with them as well and their prices are very comparable to independant mechanics. I highly recommend. More

oil change, bulb replacement and air bag light check Sorry for the delay i have been extremely busy. I had an appointment I waited for two hrs.the customer serv. guy came the the waiting and said that th Sorry for the delay i have been extremely busy. I had an appointment I waited for two hrs.the customer serv. guy came the the waiting and said that they were done with the oil and changing the bulbs but I had short in the wiring of one of my air bags. He told me it was going to be $300-$400 dollars to fix. I said no I'll fix it myself..when I got in my car my rear view mirror was on the dash I dont know why anyone would need to remove my mirror. The air bag light wasn't on anymore and has not came back on since I was there. Seams pretty suspicious like some one just hooked it up to a computer turned the light and then tried to charge me for a serv. that was not needed in the first place More