Jim Ellis Volkswagen of Kennesaw - Service Center

Friendly and fast service Jim Ellis is the best for friendly and fast service. I actually enjoy visiting this dealership. There is no pressure, just helpful and knowledgeable s Jim Ellis is the best for friendly and fast service. I actually enjoy visiting this dealership. There is no pressure, just helpful and knowledgeable staff! More

Attention to customer care My experience with Jim Ellis VW of Kennesaw's Service department continues to set the bar for all other experiences. From check in to when they bring My experience with Jim Ellis VW of Kennesaw's Service department continues to set the bar for all other experiences. From check in to when they bring my car around I am made to feel a valued customer. The waiting room is comfortable with complimentary refreshments, the staff is friendly and open which helps me to trust I am receiving good information. My car is always clean and cared for when I receive it back. Keep it up guys! More

First new car service and recall items My service writer Glenn was super accommodating and extremely helpful. My car was ready when promised and they offered a complimentary car wash as wel My service writer Glenn was super accommodating and extremely helpful. My car was ready when promised and they offered a complimentary car wash as well. More

Great Service! Took my car in for service and was pleased by the courtesy they provided. They drove me home while the service was performed, called to give a status, Took my car in for service and was pleased by the courtesy they provided. They drove me home while the service was performed, called to give a status, and picked me up when it was done. Service rep explained everything and went over repairs needed in the future. I was very pleased. More

great and relaxing friendly You do great work and really care about your customer enjoyable come in .all your employees nice and caring for all your needs.keep up great work You do great work and really care about your customer enjoyable come in .all your employees nice and caring for all your needs.keep up great work More

recall service for my Volkswagen cc Friendly and personalized service, would be back in the future, very comfortable waiting area, with amenities and entertainment. Arianna was very he Friendly and personalized service, would be back in the future, very comfortable waiting area, with amenities and entertainment. Arianna was very helpful and kind. Thanks More

Always better than expected. Very professional courteous and always leave on time with a sense that I am treated the way I would treat my clients. Demarcus is always considerate o Very professional courteous and always leave on time with a sense that I am treated the way I would treat my clients. Demarcus is always considerate of my time and keeps me up to date on status. More

Excellent service My wife and I get all of our service at Jim Ellis VW because we know it will be done right the first time. I have leased several vehicles from Jim El My wife and I get all of our service at Jim Ellis VW because we know it will be done right the first time. I have leased several vehicles from Jim Ellis VW and Jim Ellis Audi in the past 15 years. Because I lease, I want to have a record of maintenance that will help me when I turn in my vehicle and lease another. Yesterday, I had an appointment for 10,000 mile service. The oil change and tire rotation service was done promptly and the service representative was courteous and professional. Thanks again! More

quick turn around time on service Had an issue with my coolant system which was covered under my warranty but they were able to get the parts in and complete service within the week an Had an issue with my coolant system which was covered under my warranty but they were able to get the parts in and complete service within the week and keep my vehicle there on the property while it was waiting for service. The car was also washed and vacuumed upon pick up. More

Great service of my vehicle! I have owned 2 Volkswagen's and I have always gone to Jim Ellis Kennesaw for service on my vehicles and to purchase them. Both the service department I have owned 2 Volkswagen's and I have always gone to Jim Ellis Kennesaw for service on my vehicles and to purchase them. Both the service department and sales are knowledgeable. They have been honest about anything that my car has needed or just a recommendation for in the future. I trust the service department and they have taken really good care of my expectations. More