Jim Ellis Volkswagen of Kennesaw - Service Center

Repair Best service i've received from a dealership. I was in and out with no issues, and I felt that the employees truly cared that everything was resolved Best service i've received from a dealership. I was in and out with no issues, and I felt that the employees truly cared that everything was resolved properly. More

2017 VW GTI Annual Servicing I Brought my 2017 VW GTI to the Jim Ellis Service Center for its annual servicing. The service was performed quickly and accurately. No issues were I Brought my 2017 VW GTI to the Jim Ellis Service Center for its annual servicing. The service was performed quickly and accurately. No issues were encountered. A great team. More

Great service Everyone at Jim Ellis Kennesaw is friendly, knowledgeable, efficient and helpful. The waiting area is extremely comfortable and the work is done in a Everyone at Jim Ellis Kennesaw is friendly, knowledgeable, efficient and helpful. The waiting area is extremely comfortable and the work is done in a timely manner each time I have went in for service on my car. More

Service Advisor Support Rafael Sandoval is the only reason why we have still kept our 2012 VW Passat. He goes out of his way to provide customers the service they need Rafael Sandoval is the only reason why we have still kept our 2012 VW Passat. He goes out of his way to provide customers the service they need More

Great as always Always great service. Had a tire light and just dropped in. Demarkus handeled it in 30 minutes!! He is always pleasant and on top of everything. Always great service. Had a tire light and just dropped in. Demarkus handeled it in 30 minutes!! He is always pleasant and on top of everything. More

Great again Second time for another tire replacement (I need to stop being so hard on my tires). Squeezed me in without an appointment, got me out in the promise Second time for another tire replacement (I need to stop being so hard on my tires). Squeezed me in without an appointment, got me out in the promised time. Great people. Thanks, Rafael! More

Jim Ellis Service Dept. The service center is professional, friendly and informative. I would recommend your Volkswagen to be serviced at Jim Ellis Volkswagen. They are fair The service center is professional, friendly and informative. I would recommend your Volkswagen to be serviced at Jim Ellis Volkswagen. They are fairly priced, nice waiting lounge and quick with minor services. More

Friendly employees, experienced techs Nice people, experienced techs, great waiting area with amenities. Work is always done right the first time and they do a free safety check each Nice people, experienced techs, great waiting area with amenities. Work is always done right the first time and they do a free safety check each More

Low Tire Pressure My "low tire pressure" icon came on. I took the car into the dealership to determine if there was a problem. They very quickly checked my tires to m My "low tire pressure" icon came on. I took the car into the dealership to determine if there was a problem. They very quickly checked my tires to make sure that nothing was wrong (and nothing was), put air in the tire that was low and told me to contact them if the light should reappear. So far, so good. The technician explained everything, took care of my car even though I didn't have an appointment and they were very busy, and allowed me to leave with confidence that my issue had been properly addressed, and I'd been taken professionally care of. More

50000 mile maintenance DeMarkus was very friendly and efficient. He periodically updatede on the status. The service department was able to correct the issues I had with my DeMarkus was very friendly and efficient. He periodically updatede on the status. The service department was able to correct the issues I had with my lane assist. More