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Jim Ellis Volkswagen of Kennesaw - Service Center

Kennesaw, GA

3.9
481 Reviews

481 Reviews of Jim Ellis Volkswagen of Kennesaw - Service Center

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November 01, 2018

Recall and other services I was very impressed with Steve Garvey and the Volkswagen team on how they managed all of my needs and completed the work in a timely matter. The deal More

by MARC.CAREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Garvey
Nov 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

November 01, 2018

good dealership Everyone was very friendly, professional, and did a good job. I will continue to use Jim Ellis V. W. It was halloween so i guess all the candy was j More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna Durham
Nov 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hi David, Thank you so much for your kind words. I think there might have been a mistake as your star ratings do not match your recommendation. One star rating is the lowest rating equaling poor performance and five star equals a great experience. Give us a call if you need any assistance. Thanks again!

November 01, 2018

Easy as 1,2,3. Drop off and go is why I love Jim Ellis VW Kennesaw. Rafael is my go to guy service advisor. Always does a great job. More

by CIPRIANOU87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, we're glad you had such a wonderful experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

November 01, 2018

Friendly and fast. This was for a safety recall. Everything was done quickly and efficiently. They even washed and vacuumed my car and check fluid levels. Great experien More

by DKSCOTT93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Palmer
Nov 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, thank you so much for your positive comments about Jim Ellis Volkswagen Kennesaw! If you're ever in need of more help, please let us know! We hope you have a great day!

October 31, 2018

70,000 Mile Service Another great experience at Jim Ellis VW! The staff here is friendly and welcoming. Making appointments online is easy. The staff is good about sen More

by CMKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Garvey
Nov 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

October 31, 2018

Fast and friendly service Fast and friendly service, they also cleaned up my wife car and put tire shine. You can always expect the best at Jim Ellis VW Kennesaw. More

by CEMBAYDEMIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate , DeMarkus Tate
Nov 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Volkswagen Kennesaw. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

October 30, 2018

Was very good Was a good experience the personal very clear when explained all the service. And the installations very confortable, the time was almost whatever the More

by MROJASL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeMarkus Tate
Nov 02, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

We're glad to hear you had such a good experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

October 30, 2018

40,000 mile service Love the team here. As usual, they took great care of me and my VW for my 40,000 mile service. Service is quick and easy! More

by BEERANDBASEBALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeMarkus Tate
Nov 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! If you're ever in need of more help, please let us know! Take care!

October 29, 2018

Great Service As usual the staff at Jim Ellis delivered an awesome service experience. My appointment time was 9:45 and they were ready with all the paperwork print More

by CLCALDWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oleg Robu, Stephen Garvey
Nov 02, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

We're glad to hear that everything was completed quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

October 28, 2018

6 week inspection My wife and I were there for the appointment on time, and there was no waiting for the service inspection. The person at the computer desk was courte More

by scollins8
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Rock, Glenn Benedikt, Lee Robertson
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