Back

Jim Ellis Volkswagen of Kennesaw - Service Center

Kennesaw, GA

3.9
481 Reviews

481 Reviews of Jim Ellis Volkswagen of Kennesaw - Service Center

Sort by
November 08, 2018

Taking care of business! I’m constantly impressed with the service team at Jim Ellis of Kennesaw. They are caring and motivated to keep my experience positive. Rafael and Tate More

by CGALLAGHER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeMarkus Tate
Nov 12, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

November 08, 2018

Good experience We were treated with respect and courtesy and it was a reasonable wait time for the work performed . I would highly recommend this dealership to anyon More

by FRANKDIAMOND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna Durham
Nov 12, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Frank, thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Please let us know if there is ever anything else we can do for you! Safe travels!

November 07, 2018

Recall Visit Great Advisor always! But, I did not get to enjoy the amenities while I waited an hour and 45 minutes, surprising. No TV news allowed! More

by Jetta2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Rotenstein, DeMarkus Tate
Nov 09, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, we are so happy to read such a great review about Jim Ellis Volkswagen Kennesaw! Feel free to reach out to us if you need anything. Have a wonderful day.

November 07, 2018

Standard german efficiency in kennesaw Standard German efficiency at your J Ellis VW dealer in Kennesaw - they got me in at the scheduled appointment time, and back out much sooner than ant More

by andrewt-vwgr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Benedikt, Stephen Garvey
Nov 09, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

We appreciate your positive review about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

November 07, 2018

Oil change Takes a little long but the people are very friendly and easy to work with. I just wish the oil change took more like 30-45 min instead of an hour and More

by CNGOOSTREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Garvey
Nov 09, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know! We hope you have a great day!

November 07, 2018

Superb service as always! I need to adjust the pressure of my tire so I went to Jim Ellis VW Kennesaw right after hiking at Kennesaw mountain. Service was performed promptly an More

by tj.andrew2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot the name of the lady with blonde hair who served me.
Nov 09, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, we are so happy to read such a great review about Jim Ellis Volkswagen Kennesaw! Please let us know if there is ever anything else we can do for you! Safe travels!

November 06, 2018

Svc Review Jim Ellis VW - Kennesaw always has a helpful and friendly service staff. They consistently provide outstanding service! They provide a very comfort More

by rexx065
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Glenn Benedikt, Arianna Durham, Stephen Garvey
Nov 08, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for the recommendation, and have an amazing day!

November 05, 2018

Great Experience getting new Tires Everyone was very friendly and helpful especially Arianna who handled my check in and made sure my car got a great set of new tires. More

by ABERNICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna Durham
Nov 08, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thanks for highlighting Arianna in your positive review! If you have any further questions, please give us a call. We're always happy to help!

November 02, 2018

It doesn't get any better than Jim Ellis VW Matt Hamby delevered us a Fast, Courteous, and professional staff that gave us top notch customer service! They fixed my car with no issues. Thank you More

by MECHJ2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hamby, Glenn Benedikt
Nov 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for letting us know how Matt did! If you're ever in need of more help, please let us know!

November 01, 2018

Amazingly efficient I will not take my car anywhere else. This team has the right techs for the right job. Love this place. Such a great place to do business! More

by c5cruisin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeMarkus Tate
Nov 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

...
33
...