Jim Ellis Volkswagen of Kennesaw - Service Center

Pricey Opinions Although all personnel were friendly and attentive, it is their price for diagnosis and repair which is a deterrent. The service personnel made it sou Although all personnel were friendly and attentive, it is their price for diagnosis and repair which is a deterrent. The service personnel made it sound as if my car would completely fail if I didn't decide to fix it on the spot...they even included items which were more cosmetic in nature vs functional. When I shared their quote with others, everyone agreed that they were quoting me extremely prices. I spent over $100, without getting anything resolved or even touched. More

Outstanding! Jeff is an outstanding technician. He has serviced my vehicle for over 15 years !The entire process at Jim Ellis was pleasant.Keep up the good work. Jeff is an outstanding technician. He has serviced my vehicle for over 15 years !The entire process at Jim Ellis was pleasant.Keep up the good work. More

Toureg Recall Appt. - Duclos Repair was done quickly and effectively. Mr Tate in service is a great asset to your team. He is very professional and informative. I will be back. Repair was done quickly and effectively. Mr Tate in service is a great asset to your team. He is very professional and informative. I will be back. More

Excellent Service Good communication from professional and knowledgeable service adviser. Interior work was done on the car and it's spotless - no squeaks, rattles, ex Good communication from professional and knowledgeable service adviser. Interior work was done on the car and it's spotless - no squeaks, rattles, extra screws, etc; the car was returned clean. A much different experience than other dealerships - positive recommendation. More

Very nice Everyone was very nice and accommodating. We enjoyed the customer wait room, the open wifi and the complimentary beverages. I also appreciated the s Everyone was very nice and accommodating. We enjoyed the customer wait room, the open wifi and the complimentary beverages. I also appreciated the shuttle service. More

Excellent service reps and superior maintenance Rafael Sandoval is an excellent service representative. I trust him to work with the service department to make certain that my car is properly servi Rafael Sandoval is an excellent service representative. I trust him to work with the service department to make certain that my car is properly serviced and in good repair. More

Excellent experience Rafael was very professional. Kept me informed the entire time. Explained everything in an easy to understand way. Didn’t try to product push. Just ne Rafael was very professional. Kept me informed the entire time. Explained everything in an easy to understand way. Didn’t try to product push. Just needs based consulting. Great job an asset to Jim Ellis Kennesaw! More

A great place to maintain your VW car! I took a lot of time to find a good and right VW car maintenance dealer for my Jetta. I am glade that I found here. People are friendly, communication I took a lot of time to find a good and right VW car maintenance dealer for my Jetta. I am glade that I found here. People are friendly, communication is comfortable, service is great! I would like to recommend this place to my friends. More

Great people, great service! Arianna and DeMarkus made my Jetta recall service a pleasant experience. Overall, this dealership is a well run business. I will be back for all my se Arianna and DeMarkus made my Jetta recall service a pleasant experience. Overall, this dealership is a well run business. I will be back for all my service on my Jetta. More

Top notch! Jim Ellis service is unmatched. Top notch service. I highly recommend Jim Ellis for all your needs. Steve is the man to see in the service department. You experience is unmatched th Top notch service. I highly recommend Jim Ellis for all your needs. Steve is the man to see in the service department. You experience is unmatched there. More