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Jim Ellis Volkswagen of Kennesaw - Service Center

Kennesaw, GA

3.9
481 Reviews

481 Reviews of Jim Ellis Volkswagen of Kennesaw - Service Center

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February 13, 2019

exselent nit sure nAme i think bil or wili exselent servic wi like come good servic and frendli people doing good jobs super recomended place fast More

by RASIMCATIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : billi or will , Todd Brafford
Feb 17, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience! Thanks again for the positive feedback, and we hope that you have a great day!

February 12, 2019

service excellent repair time from drop off till pick up, all employees were very friendly. every thing was explained before work was done . great costumer More

by HANKKLEIMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Garvey
Feb 13, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 11, 2019

Awesome! Tate took care of me and my car! His estimated time of finishing was right on point and there was no pressure for repairs. Will definitely be back. More

by EADUNN530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeMarkus Tate
Feb 13, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Jim Ellis Volkswagen Kennesaw as your first choice for service!

February 11, 2019

Great service From the minute I walked in until I left everyone was very polite and friendly. Everyone discussed with me what they were doing before hand. When serv More

by jwilli2122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tsankov, Arianna Durham, Stephen Garvey
Feb 13, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! Thank you so much for choosing Jim Ellis Volkswagen Kennesaw as your first choice for service!

February 11, 2019

VW CC Service Very happy with the customer service and first time experience at this dealer. Only engaged with service department but both people I interacted with More

by CKARCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna Durham, DeMarkus Tate
Feb 13, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! Thanks again for the positive feedback, and we hope that you have a great day!

February 11, 2019

Excellent service by the service technicians. Thanks From the minute I walked in until I left everyone was very polite and friendly. Everyone discussed with me what th More

by ORINDB65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Garvey
Feb 13, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

February 11, 2019

Excellent I started out by having all of my car maintenance completed by Jim Ellis VW 4 years ago, but found a closer VW dealership to my home and work so used More

by ROBBYN.KEATING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna Durham, Stephen Garvey
Feb 13, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Robbyn! Thanks again for your business! Take care!

February 07, 2019

Great Service - but took longer than expected GREAT service - no problem there! but took too long. Made appointment for Sat morn at 11:30 AM (was told it was a good time, since it is outside thei More

by steve.lovig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna Durham
Feb 13, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Steve! Thanks again for your business! Take care!

February 07, 2019

Brought car in for 7 month check up Arianna listened to my questions and then had my car checked. She was very professional. The car was cleaned and washed. The waiting area and restr More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna Durham
Feb 13, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for sharing your experience with us. At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

February 06, 2019

Great service Scheduled fast appointment. There customer service is best of any dealership I have been to. Very fast turnaround on service and honest which is a r More

by Madison1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeMarkus Tate
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