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Jim Ellis Volkswagen of Kennesaw - Service Center
Kennesaw, GA
481 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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481 Reviews of Jim Ellis Volkswagen of Kennesaw - Service Center
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May 17, 2019
Safety Recall Very attentive team and they look into more than what you bring the vehicle for. Always willing to understand anything and everythng the vehicle does. Very attentive team and they look into more than what you bring the vehicle for. Always willing to understand anything and everythng the vehicle does. More
by Tgiulianelli
Verified Customer
May 17, 2019
Great Service I received great service from the service department. The service jobs were performed promptly and with high quality. Everybody I interacted with was I received great service from the service department. The service jobs were performed promptly and with high quality. Everybody I interacted with was professional and knowledgeable. More
by SpeedRabbit
Employees Worked With
Maria Maldonado
May 15, 2019
Great Took my car in for repairs and the process was swift and precise. I personally love dealing with Maria because she’s always enthusiastic and precise. Took my car in for repairs and the process was swift and precise. I personally love dealing with Maria because she’s always enthusiastic and precise. The shuttle services are something that I always enjoy. More
by Mean_Tiguan
Employees Worked With
Maria Maldonado
May 14, 2019
Friendly Service Everyone was very friendly and timely. Maria was very helpful. The cashier was very pleasant. The gentleman who brought my car around was very nice. Everyone was very friendly and timely. Maria was very helpful. The cashier was very pleasant. The gentleman who brought my car around was very nice. All in all great experience. More
by ABERNICH
Employees Worked With
Maria Maldonado
May 14, 2019
Excellent experience Professional, courteous and overall helpful in every aspect. Maria in service was exceptional, knowledgeable and I feel assured that I made the correc Professional, courteous and overall helpful in every aspect. Maria in service was exceptional, knowledgeable and I feel assured that I made the correct decision to this dealership for my repairs. Thank you again. More
by MDE.SEAN
Employees Worked With
Maria Maldonado
May 13, 2019
First class service. Always satisfied never a complaint and feel like I am treated in a first class manner. Advisors do a great job with communication always leave happy. Always satisfied never a complaint and feel like I am treated in a first class manner. Advisors do a great job with communication always leave happy. More
by MKLOPACH
Employees Worked With
DeMarkus Tate
May 13, 2019
Recall service Great service. Left the car to be services. received a call right when it was done and very easy pick. Everything went as expected. Great customer ser Great service. Left the car to be services. received a call right when it was done and very easy pick. Everything went as expected. Great customer service. More
by CS
Employees Worked With
Arianna Durham, DeMarkus Tate
May 10, 2019
Outstanding Excellent customer service, Staff courtesy and professionalism were remarkable. Waiting room was comfortable and amenities were great. Show room was p Excellent customer service, Staff courtesy and professionalism were remarkable. Waiting room was comfortable and amenities were great. Show room was pleasant and neatly presented. Great experience. Thanks More
by JOSDI
Employees Worked With
May 10, 2019
Wonderful experience The dealership has wonderful customer service and very friendly, helpful staff. I loved the amenities offered in lounge. A little instruction with th The dealership has wonderful customer service and very friendly, helpful staff. I loved the amenities offered in lounge. A little instruction with the coffee maker would be helpful though. More
by lwilsonbass
Employees Worked With
Arianna Durham
May 09, 2019
New Battery Woke up to a dead battery and had to get neighbor to give me a jump start with cables. Immediately went to dealer as I know I had purchased a new bat Woke up to a dead battery and had to get neighbor to give me a jump start with cables. Immediately went to dealer as I know I had purchased a new battery with a five year warranty a couple of years ago. It was determined by Service Advisor, Demarcus Tate that my battery was not holding a charge and that he would recommend replacement. I found my visit to be unusually long just to get a new battery, as I originally was told it would be 60 to 90 minutes, turned out to be 3 hours (way too long.. More
by RICKMATEOS
Employees Worked With
DeMarkus Tate
