Jim Ellis Volkswagen of Kennesaw - Service Center

Super b I worked with Mr. Tate and he is amazing. Matt the service manager really took care of me and they both bent over backwards for me. This will be my de I worked with Mr. Tate and he is amazing. Matt the service manager really took care of me and they both bent over backwards for me. This will be my dealer moving forward. More

45 Day Service Greeted promptly and car was done when they said it would be. DeMakus Tate took great care of me and explained what had been done. Greeted promptly and car was done when they said it would be. DeMakus Tate took great care of me and explained what had been done. More

Everyone on the service side is awesome and friendly. I gave that rating 2 reasons. 1. when I bought my car the sales person was great. I had a great interest rate coming in to buy the car from my U I gave that rating 2 reasons. 1. when I bought my car the sales person was great. I had a great interest rate coming in to buy the car from my USSA loan. Your VW credit team was able to get even a lower interest rate. 2. Service for my car is the a 5 star as well. Great communication, customer service and always going the extra mile. DeMarkus and Rafael are awesome for your team. More

quick and easy, no hassle service Jim Ellis Kennesaw provided great customer service at my recent visit for a recall service issue with my Golf. They were efficient and polite. They of Jim Ellis Kennesaw provided great customer service at my recent visit for a recall service issue with my Golf. They were efficient and polite. They offered shuttle service so I would not have to wait for the service at the dealership. Overall I would recommend them for you VW service needs. More

Exceeded my expectation for 10,000 mile check up I recently took my Passat in for service and was told it would take about 90 minutes for the tune up. I was able to run next door and grab some lunch I recently took my Passat in for service and was told it would take about 90 minutes for the tune up. I was able to run next door and grab some lunch and did not have to spend much time in the nice waiting room until my car was ready. In fact, car was ready in less than 90 minutes so this service team exceeded my expectations. More

Recall and service updates for VW Used this dealership service area for the 1st time due to a recall repair on my daughters VW. They were helpful and courteous. Will definitely use the Used this dealership service area for the 1st time due to a recall repair on my daughters VW. They were helpful and courteous. Will definitely use them in the future. More

Bad day made better The battery in our '16 Tiguan died suddenly on Saturday morning. Didn't expect to get in on short notice but was in and out in under two hours, despit The battery in our '16 Tiguan died suddenly on Saturday morning. Didn't expect to get in on short notice but was in and out in under two hours, despite the Service Dept. being very busy. Arianna is awesome! Kept us informed along the way and even made sure we benefited from the online oil change coupon we hadn't seen. More

THE BEST SERVICE Matt and Tate were so awesome and helpful! The problem was fixed the same day and they went above and beyond to help me out Matt and Tate were so awesome and helpful! The problem was fixed the same day and they went above and beyond to help me out More

Great customer service Mr.Tate was my service rep and did a great job of explaining all work done on my car Out of the numerous VW service centers, Jim Ellis May yet beco Mr.Tate was my service rep and did a great job of explaining all work done on my car Out of the numerous VW service centers, Jim Ellis May yet become my favorite. More

The type of experience I expect from VW The team was great, Maria got me put into the system when I arrived and was very personable.Once my service was complete, Arianna was professional and The team was great, Maria got me put into the system when I arrived and was very personable.Once my service was complete, Arianna was professional and got me checked out and back into my car. Could not recommend VW and Jim Ellis enough. More