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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,829 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,829 reviews

June 06, 2022

Harley was the best! It was my first time buying a car and she made it super easy and not stressful at all! 10/10!! Would recommend Harley to anyone, she is amazing! More

by Kourtneylong14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Durden
Jun 06, 2022 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your visit with us, and we're so happy that Harley could provide a hassle free experience! Thanks again for your business and kind words, and we hope you love your new VW. Take care! - Madison Magnus, Customer Relations Manager

June 06, 2022

Harley is the best Customer Royalty Manager! She went above and beyond to make my car buying experience awesome! She's friendly, knowledgeable, and her expertise is impeccable! More

by caresse jackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlotte, Harley Durden
Jun 07, 2022 -

Jim Ellis Volkswagen of Kennesaw responded

Caresse, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so pleased to hear about your experience with us, and we're so happy that Harley was such a great help! Thanks again for your business and kind words, and we hope you love your new VW. Take care! - Madison Magnus, Customer Relations Manager

June 01, 2022

Randy turned the unfortunate situation i was in—having to unexpectedly get a new car—into the best car buying experience I’ve ever had. He was extremely nice, very funny, and personable: the works! I’d say t More

by Lc93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Phillips, Randy Fitch
Jun 02, 2022 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear that Randy was such a great help and could turn your situation around! We hope you love your new VW, and we hope we can help again. Take care! - Madison Magnus, Customer Relations Manager

May 31, 2022

Cem was very nice and helpful with our first VW purchase. will send customers your way More

by kmcbee78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Phillips
May 31, 2022 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear that Cem was such a great help and could help find the perfect VW for you! We're so happy to hear about your experience with us, and we hope you love your new VW. Take care! - Madison Magnus, Customer Relations Manager

May 31, 2022

Can’t say enough good things about the entire car buying experience at Jim Ellis VW! I can say that it is because of the excellent, friendly, very knowledgeable salesman Randy and Beth! Randy and Beth made More

by cindyjin10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Fitch
May 31, 2022 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Randy and Beth were such great helps! Thanks again for your business and kind words, and we hope you love your new VW. Take care! - Madison Magnus, Customer Relations Manager

May 30, 2022

Randy was extremely helpful in the purchase of my first car, and made the process enjoyable, smooth and efficient. Randy was always on top of things, and always quick to respond whenever a question arose. More

by Baptiste Viala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chung, Randy Fitch
May 30, 2022 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Randy was such a great help! Thank you again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

May 30, 2022

Every one was really nice , and helpful , the purchase was awesome , my son love the car and the features . More

by blackstallion3636
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chung
May 30, 2022 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

May 30, 2022

Walked into Jim Ellis yesterday after a bad experience at another dealership. So happy we did. My son wanted to drive a used Tiguan and we ended up purchasing! Raul Sanchez, our salesperson was not once e More

by Sct0674
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear that Raul was such a great help and could provide an easy and great experience! Thanks again for your business and recommendation, and we hope you love your new VW. Take care! - Madison Magnus, Customer Relations Manager

May 26, 2022

Raul was very kind and willing to do whatever it took to help me get to a point I felt comfortable with in the purchasing process. Even when issues arose, he immediately corrected them and the dealership qu More

by kaitpast
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Phillips
May 27, 2022 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so pleased to hear that multiple members of our team could help out and provide a great experience. We appreciate all of our team members, and we're happy to hear that Raul, Chris & Brittany could help you out! Thanks again for your business, and we hope you love your new VW. Take care!

May 26, 2022

It was a pleasure working with Randy Fitch to purchase my son his first car. Randy was calm, easy to communicate with, never tried to force the sale, answered all my questions and devoted all the time and en More

by CX-5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Phillips, Randy Fitch, Elizabeth Parr
May 26, 2022 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Randy could provide a great experience for you! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

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