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Jim Ellis Volkswagen of Kennesaw
Kennesaw, GA
2,826 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,826 reviews
September 30, 2022
Spencer Cottingham is the nicest and most pleasant person I have ever encountered at a car dealership. He worked hard to get me the exact car that I wanted and I am so happy with my VW Atlas. He never trie I have ever encountered at a car dealership. He worked hard to get me the exact car that I wanted and I am so happy with my VW Atlas. He never tried to pressure me into buying features or services that I didn't want and I was completely comfortable with the entire process. Spencer is professional, knowledgeable and super easy to work with. When I get ready to buy another vehicle, I will be heading straight to Jim Ellis VW! More
by kellyspratt262
Employees Worked With
Chris Phillips, Spencer Cottingham
September 30, 2022
I bought two cars from Jim Ellis VW recently and both visits were seamless thanks to Raul and Beth. Highly recommend this dealership and their associates! visits were seamless thanks to Raul and Beth. Highly recommend this dealership and their associates! More
by Brooke
September 26, 2022
Really nice showroom and easy to access location. Everyone was nice and helpful. Would recommend. Everyone was nice and helpful. Would recommend. More
by Zrocck94
September 22, 2022
Raul and Jim Ellis were excellent! They gave me lots of options and helped me find the perfect car for me and my family!! They gave me lots of options and helped me find the perfect car for me and my family!! More
by Jessicahelms427
Employees Worked With
September 21, 2022
Took my vehicle in for service as I had an engine light on. Service advisor was awesome (Desi) and they got the car back to me in a much shorter time they anticipated. I would definitely be back and that’s on. Service advisor was awesome (Desi) and they got the car back to me in a much shorter time they anticipated. I would definitely be back and that’s saying a lot as I realize I’m a PIA with my car. More
by boriqas@gmail.com
Employees Worked With
Desi Shirkova
September 20, 2022
Good experience. We drove from SC to look at an Atlas. Jim had it ready for a test drive upon arrival. He was very kind and patient with us and our 2 kiddos! We drove from SC to look at an Atlas. Jim had it ready for a test drive upon arrival. He was very kind and patient with us and our 2 kiddos! More
by Brooke
Employees Worked With
September 18, 2022
Very professional staff and excellent service department. The financial associates explained all the paperwork needed and Gem is the Best! The financial associates explained all the paperwork needed and Gem is the Best! More
by Kirklandsue3
Employees Worked With
September 17, 2022
Bitsy is enthusiastic and energetic! She is very helpful as well. She makes you feel welcome and comfortable with your car buying experience. She takes time to explain everything and sho She is very helpful as well. She makes you feel welcome and comfortable with your car buying experience. She takes time to explain everything and shows sincere interest. If you're considering purchasing a vehicle from Jim Ellis Volkswagen....don't hesitate to seek assistance from her; you won't be disappointed. More
by mike
Employees Worked With
Marian "Bitsy" Mayer
September 14, 2022
I had a great experience with Spencer and Jim Ellis Volkswagen. The car I wanted was hard to get a hold of and they worked with me to get the deal done. Smooth, easy process - and best of all I love my Volkswagen. The car I wanted was hard to get a hold of and they worked with me to get the deal done. Smooth, easy process - and best of all I love my car! More
by ID4ME
Employees Worked With
Spencer Cottingham
September 13, 2022
Thank you for the excellent customer service! We truly appreciated such a smooth transaction. Thanks! We truly appreciated such a smooth transaction. Thanks! More
by Chad
Employees Worked With
