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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.9
2,826 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,826 reviews

November 26, 2022

Great guy,great service . . would do business again. Always followed up with me,and kept contact. More

by akakane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg landy
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Nov 28, 2022 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words.

November 25, 2022

Everything was quick and easy. My car was clean and basically looked brand new. Jim and Kevin were amazing to work with. More

by Kaitlyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chung
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Nov 28, 2022 -

Jim Ellis Volkswagen of Kennesaw responded

Kaitlyn, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Cem and Kevin were such great helps! Thanks again for your business and kind words, and we hope you love your new car. Take care and happy driving!

November 23, 2022

2 hours for an oil change, with an appointment? No tire rotation or warranty maintenance required. This was my last pre-paid maintenance, and the last time I come back here for service. Perhaps More

by Jeff S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus Gutierrez
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Nov 23, 2022 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for your feedback on your service experience. We understand your frustration on the wait time being that a basic oil change takes a fraction of the time to perform. We completed the 20,000 mile service on your visit which is more involved than a standard oil change. Although it takes a bit longer we follow the protocols set by Volkswagen to ensure the proper maintenance of your vehicle. We hope that helps explain the wait times. Thank you again for your feedback.

Dec 09, 2022 -

Jeff S. responded

Thank you for getting back to me, and if you don't mind, can you please explain that after my 2 hour "service", I had the following issues within one week? TPMS light went on, for all 4 tires, and when checked they were all less than 30psi? Window washer fluid had to be purchased and refilled. Perhaps the "protocols" need to be reviewed again. And for your reference, Toyota completed a 20,000 mile service this week in 22 minutes...no matter your reasons, 2 hours is unsatisfactory.

November 22, 2022

My experience at Jim Ellis Volkswagen was nothing short of top tier. Greg Landry laid out the red carpet for me and my girlfriend. Greg helped us find the model vehicle we came looking for and gave us a br More

by Christopher Burge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chung
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Nov 22, 2022 -

Jim Ellis Volkswagen of Kennesaw responded

Christopher, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your visit with us, and we're so happy that Greg could provide such a great experience! Thanks again for your business and kind words, and we hope you love your new Taos. Take care and happy driving!

November 21, 2022

They were great, made the car buying experience seamless. I highly recommend this dealership and salesman. More

by Letishajohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2022 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and recommendation, and we hope you love your new vehicle. Take care and happy driving!

November 21, 2022

Spencer was extraordinarily helpful as I navigated buying a new car. He was quick to respond to all of my questions and concerns and made the process easy and enjoyable! More

by vkj215
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Cottingham
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Nov 21, 2022 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Spencer was such a great help! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care and happy driving!

November 19, 2022

Nice guys. Met me where I was at price wise. Communication after the initial agreement was great as well. Pretty easy process. More

by Hayesjay
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Phillips
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Nov 21, 2022 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care and happy driving!

November 18, 2022

Greg was exceptional - he was honest - very efficient - courteous of my time - answered all my questions - he was the best ! More

by Sunshine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2022 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Greg was such a great help! Thank you again for your business and kind words, and we hope you love your new vehicle. Take care and happy driving!

November 14, 2022

I had been to a ton of sales folks to try and find a car to replace my Mazda hatchback. I was very dead set on Mazda until I noticed the VW Tiguan. I decided to inquire about them with Raul and he flipped m More

by Alanaro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chung
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Nov 16, 2022 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Raul was such a great help! Thanks again for your business and kind words, and we hope you love your new Volkswagen. Take care and happy driving!

November 11, 2022

Excellent Service! Came in on Thursday afternoon to test drive the car (used '16 Scion iM), signed the paperwork that evening and finalized the purchase on Friday! Jim More

by ShadeTree317
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Baydemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2022 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Cem and Raul were such great helps! Thank you again for your business and kind words, and we hope you love your new Scion. Take care and happy driving!

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