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Jim Ellis Volkswagen of Kennesaw
Kennesaw, GA
2,767 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has served drivers in the metro Atlanta area. Jim Ellis Volkswagen of Kennesaw is also an award-winning member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Jim Ellis Volkswagen of Kennesaw is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,767 reviews
November 04, 2016
Hawaiian Time Had a great experience buying a car from Larry Fitzpatrick the Tall Hawaiian. He was professional, funny, straight with you, and made us feel totally Had a great experience buying a car from Larry Fitzpatrick the Tall Hawaiian. He was professional, funny, straight with you, and made us feel totally comfortable throughout the entire process. I had gone to look at cars at several other places and even though they weren't all bad, there was still that uncomfortable pressure of them trying to get u to buy as high and fast as possible. There was none of that here at all. Mr Fitzpatrick stuck with us the entire day, just hanging out, looking over models, and in general making it feel like there was all the time in the world. The process went by in "Hawaiian Time" and we were totally relaxed after leaving 6 hours later with my new GTI. Yea, I know this sounds like a cheap upsell but he is 100% awesome, hit him up and you'll see what I mean. More
by Tubbay
Employees Worked With
Larry Fitzpatrick
October 31, 2016
Great First Car Buying Experience! Before making the trip to Jim Ellis I did an enormous amount of research to find the car I wanted. I ended up choosing the Honda Accord and I found a Before making the trip to Jim Ellis I did an enormous amount of research to find the car I wanted. I ended up choosing the Honda Accord and I found a one owner, great condition 2014 EX model on Jim Ellis's lot. I arrived and was greeted by Seth Rogers. He quickly and efficiently found out my purpose, got the keys and showed me the car. He was very professional and honest. I was happy to find the photos on the website and true car app were accurate and the car drove very well. I had saved the car on true car at a lower price than the sticker and Seth, without any trouble, said he would have no problem honoring the online price, which was significantly cheaper! (always do your research! It pays off!) After leaving the lot to test drive a different car, I found I could not beat the deal and niceness of the 1st car and came back! Frank Dickenson, one of the sales managers, assured me the car was in good shape after I asked to have their mechanic look it over and I decided to make the purchase. Seth, Frank, and Will, the finance officer, were all very professional and did their jobs honestly and politely. I was very happy to give them my business. More
by sarah1209
Employees Worked With
Seth Rogers and Frank Dickenson
September 11, 2016
We ended up buying 2 cars on Saturday The staff at Jim Ellis VW Kennesaw was fantastic. We intended to purchase a car for our college son and left with 2 vehicles. We were so impressed w The staff at Jim Ellis VW Kennesaw was fantastic. We intended to purchase a car for our college son and left with 2 vehicles. We were so impressed with the staff, dealership and VW quality, that we decided to leave our BMW behind for a 2nd purchase. The entire process was very efficient and without stress. Special thanks to Kevin Prevost, Oleg Robu and Todd Brafford. I have dealt with dozens of dealerships over my lifetime and can honestly say that I have never been so pleased with our overall experience. I would highly recommend this dealership and these individuals to everyone. Thanks guys!!! More
by pmckay
Employees Worked With
Kevin Prevost and Todd Brafford, Oleg Robu
September 05, 2016
Great staff, great service! Bought our second VW from Jim Ellis this weekend. Seth Rogers and Tina Holland were top notch! We never felt pressured to buy as has been the case i Bought our second VW from Jim Ellis this weekend. Seth Rogers and Tina Holland were top notch! We never felt pressured to buy as has been the case in the past with other dealerships. I would highly recommend this dealership to anyone looking for a great quality car with the added bonus of a fantastic staff. Keep up the great work Jim Ellis! More
by jdubbs22
Employees Worked With
Tina Holland, Seth Rogers
August 10, 2016
Great Experience Experience was wonderful and short. Both the Sales Manager, Frank Dickenson and Seth Rogers Brand Specialist were great. Gave me the price I wanted Experience was wonderful and short. Both the Sales Manager, Frank Dickenson and Seth Rogers Brand Specialist were great. Gave me the price I wanted and also went over the car in detail and showed me around the facility. I purchased the Volkswagen Beetle and the car is well worth the money. Rides nice, interior is nice, and it has just what I need in a car. Thank you for making my night great! More
by beetle, lavey396
Employees Worked With
Worked with Seth Rogers great Brand Specialist and Frank Dickenson Sales Manager was very pleasant.
August 02, 2016
Excellent experience It's my second time I purchased VW car from dealership and both times Oleg Robu did great job. Most important thing for me as acustomer is how honest, It's my second time I purchased VW car from dealership and both times Oleg Robu did great job. Most important thing for me as acustomer is how honest, knowledgeable and trustworthy sales person he is, and Oleg exceeded all my expectations. Thank you More
by Zurab_michaeli
Employees Worked With
Oleg Robu
July 25, 2016
Crisis eliminated I was involved in a recent car accident in which my own car was totaled. 3 days later, I had a beautiful certified-pre owned vehicle in immaculate con I was involved in a recent car accident in which my own car was totaled. 3 days later, I had a beautiful certified-pre owned vehicle in immaculate condition and very low mileage. I had received quotes from other dealerships on this same day, and not one was able to even compare to the offer in which Jim Ellis Volkswagen was able to provide to me. Specifically, Oleg Robu. He met me in the parking lot as soon as I entered, and was very helpful in narrowing my scope of vehicles within my preferred price range. Once it became apparent that no other dealership within the area was as friendly, helpful and cost efficient as Jim Ellis Volkswagen, I returned to see Oleg. Within a matter of hours I was through the quick process of purchasing and financing (thanks to Matt Rock's efforts), and was on my way out of the parking lot behind the wheel of my beautiful new car; complete with a courtesy full-tank of gas, and a perfectly detailed and washed interior and exterior. The perks of the outstanding customer service and the great warranty offer on an amazing car can never outweigh purchasing from a private owner or car lot. I would recommend Jim Ellis Volkswagen to anyone willing to listen. Great job Oleg! More
by Caley88
Employees Worked With
Matt Rock, Oleg Robu
July 22, 2016
My first car I had just moved to the area, I wanted something affordable, reliable, and in my budget. I didn't have any money to put down, so they were trying to h I had just moved to the area, I wanted something affordable, reliable, and in my budget. I didn't have any money to put down, so they were trying to help me out as much as they could. They then asked me if I thought about leasing a car, and let me test drive a 2016 VW Jetta. I loved it!!! They gave me a great deal and threw out the process they made my mom, my daughter, and myself feel like family. They took the time to get to know us, we talked about where we were from, family, and football! They took care of us from beginning to end, explaining everything very well, and even helped me get insurance. This is my first time purchasing a car and it couldn't have been a better experience! I would recommend anyone looking for a car to stop by! Jeff, Brian, Kevin, and Tina were all amazing! Thank you guys so much! I love my car! More
by KI_87
Employees Worked With
Jeff James, Tina Coffey, Kevin Prevost, Brian Walker
July 21, 2016
Happy We were very happy with the purchase experience and the excellent job Oleg did. He was very thorough and took great care of us. Thanks! We were very happy with the purchase experience and the excellent job Oleg did. He was very thorough and took great care of us. Thanks! More
by golf16
Employees Worked With
Oleg Robu
July 11, 2016
Happy Customer Purchased my pre-owned 2015 Nissan Juke from Oleg last week. Couldn't have been more pleased with the wonderful treatment he and the entire Jim Ellis Purchased my pre-owned 2015 Nissan Juke from Oleg last week. Couldn't have been more pleased with the wonderful treatment he and the entire Jim Ellis staff gave me. I am definitely a happy customer! More
by candy
Employees Worked With
Tina Coffey, Oleg Robu
