Jim Ellis Volkswagen of Kennesaw

Buying experience Had a positive experience buying a car here from Larry - he made the process straightforward and stress-free, and I couldn't ask for more than that. T Had a positive experience buying a car here from Larry - he made the process straightforward and stress-free, and I couldn't ask for more than that. Thankful to have interacted with him. I would definitely give this place a good chance when you are looking to buy a new car. More

Awesome customer service I just bought a new 2007 4runner from here, and i love everything about it! The sales person larry was awesome, not pushy, down to earth guy. (wish ev I just bought a new 2007 4runner from here, and i love everything about it! The sales person larry was awesome, not pushy, down to earth guy. (wish every sales person was like larry) This dealership was real easy to deal with, and the gm (steven) was really helpful as well. Thanks guys! I would highly recommend this place. Thanks again for making this enjoyable More

Amazing car buying experience This was, by far, the best car buying experience we've ever had. Our salesperson, Fred Roberts, searched for, and found, the vehicle we wanted. He wor This was, by far, the best car buying experience we've ever had. Our salesperson, Fred Roberts, searched for, and found, the vehicle we wanted. He worked diligently to get the pricing right, paperwork prepared, and the vehicle ready to go in advance as we traveled from Columbus to this dealership to make our purchase. Fred sure made the drive worthwhile. He was so pleasant and professional and his service was impeccable! Thank you for such a delightful experience! We are thrilled and honored to be part of the Jim Ellis Volkswagen family! More

Great experience Fred Roberts and the rest of the staff went above and beyond to make sure I had the vehicle that was right for me. The dealership is new and very nice Fred Roberts and the rest of the staff went above and beyond to make sure I had the vehicle that was right for me. The dealership is new and very nice. All those I interacted with throughout the process were helpful and professional. Highly recommend. More

Amazing!!! Great staff and dealership all around! jim ellis volkswagen customer for life!! i would send friends family and anyone i know here. best service and Great staff and dealership all around! jim ellis volkswagen customer for life!! i would send friends family and anyone i know here. best service and prices in town More

Absolutely GREAT! Awesome experience! Definitely the best car shopping and buying experience I have ever had. 100% recommend working with Amanda Stacks! She was able to Awesome experience! Definitely the best car shopping and buying experience I have ever had. 100% recommend working with Amanda Stacks! She was able to answer all my questions, was not pushy, and made me feel comfortable in buying. Definitely coming back and telling others! More

Great car buying experience Knowledgable, accommodating, non-pushy sales team. Really liked working with Curtis as well as Alex. Curtis addressed all my questions and concerns, a Knowledgable, accommodating, non-pushy sales team. Really liked working with Curtis as well as Alex. Curtis addressed all my questions and concerns, and helped steer me away from a car I THOUGH I wanted. He patiently worked with me on a price that I could afford. Frank (a manager) was very nice and let me finish the paperwork the next day, since it was getting late. The waiting areas and bathrooms are very nice, clean, comfortable, modern looking, and lots of natural lighting. There is free hot coffee and drinks, snacks, and cold filtered water! These things matter when you're there for hours and days at a time (and you will be when you buy a car). I honestly wasn't planning on buying a VW but my husband made me test drive a 2011 Tiguan (certified). Of course I fell in love with it- all the luxury features, and the panoramic moon roof is gorgeous! I love that it's certified. It looked and even smelled new. I locked myself out a few days ago, and because it's certified it was free to get it unlocked. Speaking of freebies, the car came with it's service up to date, oil changed, detailed, etc. The only negative is the car was clean BUT for having been "just detailed" I expected it to be perfect, and there were some things left unfinished. Their customer service department handled it and were super nice. More

happy Want to thank the guys at Jim Ellis VW Kennesaw for making me a happy customer! At first I did not feel like a deal could be made, but I want to reas Want to thank the guys at Jim Ellis VW Kennesaw for making me a happy customer! At first I did not feel like a deal could be made, but I want to reassure the folks reading this that they will do their best to make a deal happen. I want to especially thank the GM Steve for getting involved and turning my frown upside down. I encourage anyone seeing this to stop by and have the fellas/ladies work with you. There is a reason why I went an hour out of my way to come see them. Very competitive pricing, clean dealership, good people. highly recommend! More

ripoff report Do not xxxx with Jim Ellis VW Kennesaw RipOffReport Had my brothers car towed up there because he couldn't get the car out of park they told him Do not xxxx with Jim Ellis VW Kennesaw RipOffReport Had my brothers car towed up there because he couldn't get the car out of park they told him he needed a new ignition and it would be $800 because they have to order it from Germany. They order him a new ignition and install it. They return him the car running thinking he's going to drive it out of there and take it home, he pulled it into a space to leave it so he can take the other car he had home and the key breaks in the NEW IGNITION. The dealership super glued the key back together and tried to give it to him as if it wasn't their problem. And they told him AFTER 3 days of xxxxxxxx, that they will replace the key so they ordered him a new key. In the meantime they tell him to drive the car with the broken key. He drives the car home to find out that the car won't go into park now. So he calls the dealership immediately. The key comes in and they tell him oh it looks like it's going to be expensive to fix your car because it won't go in park. So what the xxxx did we pay $800 for? The car was stuck in park and now the car won't go back in park after you fixed it with a new ignition. Now you want to charge us another arm and a leg to fix it because you never fixed the problem to begin with. More

vw beetle diesel buyback very nice place and Larry Fitzpatrick is a very knowledgeable salesman. He was a big help in getting our diesle buy back paperwork filled out. very nice place and Larry Fitzpatrick is a very knowledgeable salesman. He was a big help in getting our diesle buy back paperwork filled out. More