Jim Ellis Volkswagen of Kennesaw

Larry Fitzpatrick and the entire crew were FANTASTIC! I spent five years in the car business, and have purchased many cars over the past 25 years. I have never had such a seamless, pleasant experience pu I spent five years in the car business, and have purchased many cars over the past 25 years. I have never had such a seamless, pleasant experience purchasing a car. There was none of the typical pressure and back-and-forth that normally goes on in car deals. all automotive dealerships should be like this! More

Great experience Jose Vasquez and the financial team were very polite and informative. They took the time to show me my options and give satisfactory explanations to m Jose Vasquez and the financial team were very polite and informative. They took the time to show me my options and give satisfactory explanations to my questions. I never felt coerced or overly pressured to make a decision. I highly recommend this dealership. More

Great experience! We went on a Thursday night to compare two cars. We worked with Shannon Brookshire. She was great....not pushy. She showed us an additional car aft We went on a Thursday night to compare two cars. We worked with Shannon Brookshire. She was great....not pushy. She showed us an additional car after we drove two others. We loved the car. The following day, we worked with her via email, made the deal and picked the car up the next afternoon. It was the shortest and easiest buying process I have had. Curtis Wilson, in finance, was quite the character. He got us where we needed to be!!! I highly recommend this dealership and these people!!! More

Great dealership Great customer service, not pushy at all. Worked really well with us to get the exact car we wanted at the price we were willing to pay. Definitely re Great customer service, not pushy at all. Worked really well with us to get the exact car we wanted at the price we were willing to pay. Definitely recommend using Jim Ellis if you are in the market for a new vehicle. More

Went to Jim Ellis "just to look" Headed over to Jim Ellis to take a look at a pre-owned Jetta. Met Keenan and we are now the happy owners of a 2016 Jetta SEL!!! Keenan made the proc Headed over to Jim Ellis to take a look at a pre-owned Jetta. Met Keenan and we are now the happy owners of a 2016 Jetta SEL!!! Keenan made the process easy and enjoyable. This is our 4th car purchase through Jim Ellis and once again we were very pleased with the whole process. I highly recommend Jim Ellis - and Keenan and Kevin. Thanks! More

Great dealership! Thank you Erwin and Keenan for getting us the right car at a very fair price! You both are very kind and professional, and we appreciate your help. Thank you Erwin and Keenan for getting us the right car at a very fair price! You both are very kind and professional, and we appreciate your help. Kevin was friendly and fast too with the paperwork! We'll be back (and we don't even live close by), and will recommend this dealership to others. More

Best Car Buying Experience Ever!!!! I gave 5 stars to Jim Ellis VW of Kennesaw for the best car buying experience I have ever had. Alex Tsankov, Jose Vacquez and the Finance Manager Kevi I gave 5 stars to Jim Ellis VW of Kennesaw for the best car buying experience I have ever had. Alex Tsankov, Jose Vacquez and the Finance Manager Kevin Chung made the car buying process a breeze. I felt like we got an honest deal on a 2017 Passat R Line. Kevin was very knowledagable in regards to all the questions we had. I look forward to seeing everyone over the next few years when bring my car in for routine service. More

Purchase of New 2017 VW JETTA S Great service and excellent buying experience with Salesman Gem Baydemir and Matt Rock in Finance This is my second new VW in six months these two Gen Great service and excellent buying experience with Salesman Gem Baydemir and Matt Rock in Finance This is my second new VW in six months these two Gentlemen are the best in what they do. I am planning on buying another new VW within the next year and will always use these guys. The most important thing in purchasing a new car from a dealership is Honesty and Intergrity of the Representatives from a Dealership. These gentlemen are true professionals in their fields and they make the Buying Experience a Fun One. J. Evans More

Great Sales Experience but. The TDI Ambassador and brand specialist proved himself to be a sales person of the utmost integrity, and helped me make the decision that was ultimate The TDI Ambassador and brand specialist proved himself to be a sales person of the utmost integrity, and helped me make the decision that was ultimately best for me. However when it came to financing, things got bumpy, even with an 800 credit rating, a $19,500 buyback coming from VW, and the minimum to finance. After turning my TDI in for buyback, and giving them a check for the difference, we were moments away from being stranded and having to Uber home without my new car, because it would be approximately three days before the funds would be available... even though they had my car and a check to hold! ...until the sales manager intervened and corrected the situation. Otherwise very few negatives, great dealership. More

Great customer service! To start with the Sales team, Luke Bialas. Luke was very professional and attentive to what I was looking for at the dealership. Luke went above and b To start with the Sales team, Luke Bialas. Luke was very professional and attentive to what I was looking for at the dealership. Luke went above and beyond with his customer service. I would highly recommend Luke for a Customer Service Manager position or another leadership role within the dealership. Frank, the Sales Manager, was also very friendly and professional. Frank worked hard to make sure we both had deal that would benefit the dealership as well as me. This dealership was great! I will be back to look with my wife at the selection of new vehicles very soon. More