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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,710 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has served drivers in the metro Atlanta area. Jim Ellis Volkswagen of Kennesaw is also an award-winning member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Jim Ellis Volkswagen of Kennesaw is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service.
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950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,710 reviews

October 01, 2017

Was'nt sure what to expect I had only had experience with the service side of the dealership. I cam in after seeing in some of the current incentives on new vehicle and I though More

by Zymo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Gilbert, Amanda Stacks, Brian Norris
Oct 04, 2017 -

Jim Ellis Volkswagen of Kennesaw responded

Zymo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

September 30, 2017

Very well car buying experience Luke Bialas - very well informed Salesmen Luke, Frank, and Kevin made my mother (92 years old) and me very comfortable buying the car. It wa More

by CSS LLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Dickenson, Kevin Chung, Luke Bialas
Oct 04, 2017 -

Jim Ellis Volkswagen of Kennesaw responded

Css Llc, we are so pleased you enjoyed your visit to Jim Ellis Volkswagen Kennesaw! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you again for the great review!

September 29, 2017

Great Experience I have bought my BMW X3 from Jim Ellis Kenesaw. Staff is really cooperative and responsive. They have very good knowledge in their expertise. I worked More

by tushar barbhai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Norris
Oct 04, 2017 -

Jim Ellis Volkswagen of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Tushar Barbhai! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for your business! Take care!

September 28, 2017

Very helpful. Larry Fitzpatrick was friendly and straightforward with me. He showed me everything I needed to know about my new GTI, and I enjoyed doing business wi More

by chaco1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Fitzpatrick , Kevin Chung
Oct 04, 2017 -

Jim Ellis Volkswagen of Kennesaw responded

Hi Chaco1, thank you for taking the time to leave a review for us at Jim Ellis Volkswagen Kennesaw. We're happy we could meet your expectations! Reviews like this give us motivation and help us ensure we provide high-quality care. At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

September 27, 2017

Car has some little issues they never showed me up No complaints on the dealer agent (Luke Bialas).The complaint I have is that the car that I purchased has a broken light that they never showed me and More

by Adrian Garcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luke Bialas
September 25, 2017

Exceptional experience! If you are in the market for a vehicle, look no further than Jim Ellis Volkswagen in Kennesaw. Whether it's for a new or used car, the experience you More

by Jes02027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2017 -

Jim Ellis Volkswagen of Kennesaw responded

Jes02027, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Volkswagen Kennesaw. We strive for 100% satisfaction, and it is great to see you had such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 24, 2017

Amazing! Keenan was very helpful and gave us a great deal! Overall experience was not what you exoect when you walk into a dealership. Keenan was there to help More

by Leah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keenan Jones
Sep 26, 2017 -

Jim Ellis Volkswagen of Kennesaw responded

Leah, we're so glad that we were able to go above and beyond your expectations! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for your business! Take care!

September 23, 2017

Great experience! My VW Jetta was totaled in a car accident earlier this month, so I had to buy a new car and I wasn't looking forward to it. Alex made my car buying e More

by Chris74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Tsankov
Sep 26, 2017 -

Jim Ellis Volkswagen of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Volkswagen Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Ellis Volkswagen Kennesaw!

September 23, 2017

Unparalleled My car buying experience here was unparalleled. José ensured my purchase went smoothly. Thanks to José's extensive knowledge and expertise, I was wel More

by zbrown123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Wilson
Sep 26, 2017 -

Jim Ellis Volkswagen of Kennesaw responded

Zbrown123, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Volkswagen Kennesaw. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 22, 2017

An absolute pleasure! What a great experience it was to work with Luke and everyone else at Jim Ellis! Their attention to detail is second to none. Thank you and we will More

by David
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Whiten, Steven Rotenstein, Brian Norris, Kevin Chung, Luke Bialas
Sep 26, 2017 -

Jim Ellis Volkswagen of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, David! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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