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Jim Ellis Volkswagen of Kennesaw
Kennesaw, GA
2,713 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has served drivers in the metro Atlanta area. Jim Ellis Volkswagen of Kennesaw is also an award-winning member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Jim Ellis Volkswagen of Kennesaw is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,713 reviews
October 10, 2017
Special Order The Jim Ellis dealership has been consistent over seven car purchases. Our first purchase was in 2006 and our most recent purchase was October 2017. The Jim Ellis dealership has been consistent over seven car purchases. Our first purchase was in 2006 and our most recent purchase was October 2017. I have nothing negative to report about this dealership. I have always been pleased with sales, the finance department and the service department. It is very comforting to enjoy a friendly business relationship knowing that they will take care of my needs. Thanks to the whole team you guys are wonderful. More
by Atlas Special Order 2018
Employees Worked With
Other Employees :
Jimmy Brawner, Steven Rotenstein, Frank Dickenson, Luke Bialas
Helpful October 09, 2017
Liar and lack of intelligence This person was rude and sarcastic, showing a completely lack of manners. He tried to convice me that a 2%APR was almost the same that a 10% APR. He t This person was rude and sarcastic, showing a completely lack of manners. He tried to convice me that a 2%APR was almost the same that a 10% APR. He thought that being newbie in the US i was also stupid so he tried to fool me. I was there to get a car under the official VW Foreign Business Program that offers a Tier 1 APR, these honest people came with a 15% offer and said to me that 2% was impossible. Liars!! I bought a vw Tiguan in other Atlanta dealer, where this rate was correctly applied. It happens that i know a friend working in Wolfsburg, and i will raise throuh him a complain, so they will know what kind of people rules one of their franchises. Good luck trying to scam your future visitors. Kind regards. PD. He showed me a "certified" pre owned and guess what, it did not even start the engine. LoL. More
by Not-a-fool
Employees Worked With
Alex Tsankov, Frank Dickenson
October 09, 2017
Future Repeat Customer First I'll start with my Sales Associate Larry Fitzpatrick. Very personable and knows the product. He talked to me as a customer and not a potential s First I'll start with my Sales Associate Larry Fitzpatrick. Very personable and knows the product. He talked to me as a customer and not a potential sale. He was informative but not pushy. Answered my concerns and was willing to research my obscure questions. The Dealership physical building is new and modern with pleasant amenities for the customers. I am looking forward to doing business there again in the future More
by negawsklov
Employees Worked With
Larry Fitzpatrick
October 09, 2017
My 2017 Jetta GLI purchase The sales and finance staff ( Luke and Matt ) went above and beyond to make my car buying purchase a pleasure. The staff and dealership are the best The sales and finance staff ( Luke and Matt ) went above and beyond to make my car buying purchase a pleasure. The staff and dealership are the best. I would recommend to my friends and would also purchase again myself. More
by Greg M
Employees Worked With
Erika was also helpful getting the info that I requested. , Matt Rock, Luke Bialas
October 08, 2017
Excellent and professional service and team My wife, daughter and I thoroughly enjoyed our experience with Jim Ellis VW when purchasing a used Toyota Corolla - the car was beautifully serviced a My wife, daughter and I thoroughly enjoyed our experience with Jim Ellis VW when purchasing a used Toyota Corolla - the car was beautifully serviced and the dealership had replaced wipers, tires - truly offering this used car in mint condition. Our confidence in the safety and quality checks was high. The sales team where patient, helpful and very kind. Frank, Oleg and Alex were a pleasure to get to know and to work with More
by Kevin Broyles
Employees Worked With
Matt Rock, Alex Tsankov, Oleg Robu, Frank Dickenson
October 07, 2017
Happy I came in to look at a used GTI and ended up getting a brand one for barely any more money. Luke is also a very nice and knowledgeable salesman. I came in to look at a used GTI and ended up getting a brand one for barely any more money. Luke is also a very nice and knowledgeable salesman. More
by Adam Ream
Employees Worked With
Luke Bialas
October 06, 2017
Pleasant experience and patient staff Upgraded my existing VW with Luke Bialas and was treated professionally and courteously thoroughly through my purchase. Luke patiently answered my Upgraded my existing VW with Luke Bialas and was treated professionally and courteously thoroughly through my purchase. Luke patiently answered my questions in a professional manner and is personable and friendly. A fine dealer expervicne overal and I walked out satisfied and confident in my purchase thanks in great detail to Luke and the rest of the team. Detailing crew did use some cheaper products that will result in me professionally detailing my own vehicle a second time but I am also very particular about the condition of my vehicle. 9/10 Would recommend More
by austinerapp
Employees Worked With
Luke Bialas
October 04, 2017
Found buy-back experience easier than expected. I participated in the buy back program and found Ambassador Larry Fitzpatrick to be very friendly and professional. He was available for any questions I participated in the buy back program and found Ambassador Larry Fitzpatrick to be very friendly and professional. He was available for any questions that I had during the process. I will definitely recommend VW of Kennesaw to friends and family. I am a returning customer and drove two Passats previously, a 2005 and the 2012 I turned in yesterday, both TDI's. I am sold on the cars More
by Sonja
Employees Worked With
Larry Fitzpatrick
October 03, 2017
Quick and easy Very pleasant experience. Keenan did a great job getting me exactly what I was looking for. Extremely happy with the dealership and the vehicle. Highl Very pleasant experience. Keenan did a great job getting me exactly what I was looking for. Extremely happy with the dealership and the vehicle. Highly recommend this place. More
by James S
Employees Worked With
Keenan Jones
October 03, 2017
Great service and great people My fiance and I recently bought a 2016 Jeep Wrangler from this location and had a phenomenal experience. They worked with us and went the extra mile e My fiance and I recently bought a 2016 Jeep Wrangler from this location and had a phenomenal experience. They worked with us and went the extra mile every step of the way. We are very pleased with how everything went and would definitely recommend Amanda Stacks to anyone looking to buy a car. More
by Alyssa M.
Employees Worked With
Amanda Stacks
