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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,826 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,826 reviews

May 10, 2018

Easy, no pressure buying experience I was really sad when my 2010 Tiguan, which had traversed the continent 4 times finally kicked the bucket. I wasn't excited to have to buy a new car, More

by DoodleMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CURTIS!, Charles ( Chuck ) Nunn
May 11, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for your kind words and this wonderful review! Please let us know if there is ever anything else we can do for you! Safe travels!

May 05, 2018

New car Alex was fast and friendly...two very important things when buying a car! The only downside was no haggling, as a person who really enjoys the back a More

by Sara m.
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Tsankov, Kevin Chung
May 07, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Sara! We are glad you enjoyed working with Alex. Please let us know if there is ever anything else we can do for you! Safe travels!

May 04, 2018

In & Out I’ve been considering a new car for some time now but just dread the dealership process. Jose was so helpful and amazing at making sure my experience More

by RaiRai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

We're so glad that we were able to go above and beyond your expectations! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Please let us know if there is ever anything else we can do for you! Safe travels!

May 04, 2018

Sales Customer Service Luke is F A B L O U S! He worked with me and helped Adam and I get my car to the price that I needed it to be at. The gentleman I worked with in finan More

by aly923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Toms, Matt Rock, Luke Bialas
May 07, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

May 04, 2018

HORRIBLE CUSTOMER SERVICE Tate should be let go from the company his lack of professionalism and the way he speaks to the customers is absolutely appalling. He argued with me b More

by aly923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tate
May 25, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. Please give us a call at (770) 370-4900 and we will do our best to make this better. We hope to hear from you soon.

May 01, 2018

wonderful attentive service. Cem and Kevin both worked to find us the best deal on our pre-owned Tiguan. Cem filled the downtime with close attentive service but never showing us More

by craig lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chung
May 03, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Craig, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We sincerely value your business and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2018

Amazing buying experience Best buying experience. Larry Fitzpatrick provided all the information we needed to make the process seemless. From start to finish he made sure every More

by RafaelS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Fitzpatrick , Kevin Chung
May 01, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Rafaels, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

April 30, 2018

Great customer service and Jose was great! I purchase my 2018 Atkas from Jose and he went over and above helping me! Matt Rock was very informative and was a great help explaining everything ! More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Rock
May 01, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Julie, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is ever anything else we can do for you! Safe travels!

April 25, 2018

Great and quick experience! Had a great experience with Shannon! She was so personable and helpful! I appreciate all the time she spent with me! I would recommend her to any f More

by jersey919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chung, Shannon Warren
Apr 26, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Volkswagen Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

April 22, 2018

Great experience! Gem was our salesman and was wonderful. He was very knowledgeable about the vehicle we purchased and answered all of our questions in a very professio More

by atlaslover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Rock
Apr 23, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for your kind words and this wonderful review! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope you have a great day!

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