Jim Ellis Volkswagen of Kennesaw

Amazing, 5 Star Jim Ellis is an amazing place to go to start a car search. I saw some awesome options online and saw some even better options on the lot when I got th Jim Ellis is an amazing place to go to start a car search. I saw some awesome options online and saw some even better options on the lot when I got there. I loved the staff. Everyone is very friendly and ready to work with you to find that perfect car. The facility is immaculate and they are very considerate of your time. If you want a 'Wagen, this is the place to go. More

Great Experience Buying 2017 Golf I had a great experience yesterday buying a 2017 Golf from Oleg. I came in knowing that I wanted to test drive one specific car but unsure whether I I had a great experience yesterday buying a 2017 Golf from Oleg. I came in knowing that I wanted to test drive one specific car but unsure whether I wanted to buy a 2017 or wait for a 2018 Golf (or some other vehicle). Oleg was great. He answered my questions without ever trying to influence my decision or trying to upsell me. Unlike some salespeople I have dealt with, he also did not try to get me to buy on the spot. And when I called later and said I wanted to car, he and the team were great again. I ended up getting a great price in a no pressure environment. Also, my experience started via an internet inquiry and Amber in their internet sales department was responsive and a pleasure to deal with. More

Fast and Honest Sales Experince Luke did an exceptional job selling us a VW Jetta. The car was priced right and we didn't have to spend a lot of time going back and forth on the pri Luke did an exceptional job selling us a VW Jetta. The car was priced right and we didn't have to spend a lot of time going back and forth on the price. Once we agreed the deal was done quickly and Luke made sure we were happy. More

Buying cars abroad Overall had a good experience with Jim Ellis Volkswagen of Kennesaw. Larry Fitzpatrick was more than helpful in assisting me with buying a car while Overall had a good experience with Jim Ellis Volkswagen of Kennesaw. Larry Fitzpatrick was more than helpful in assisting me with buying a car while I was stationed overseas in Germany. I really appreciate all the extra work that he did to make my experience that much easier. Two thumbs up. More

Professional, friendly, flexible Jim Ellis was aggressive in making a deal and was willing to work with us with my husband not being able to be at the dealership. They were honest, th Jim Ellis was aggressive in making a deal and was willing to work with us with my husband not being able to be at the dealership. They were honest, thorough, helpful and professional. More

Great Experience This dealership did an awesome job by providing good customer service and assistance in securing me a wonderful car. Oleg Robu was my sales representa This dealership did an awesome job by providing good customer service and assistance in securing me a wonderful car. Oleg Robu was my sales representative and it felt like i have known him for years which made me feel at home. Brian Noris was exceptional too. He made sure i walked out with a car by his efforts which was made manifested by such a wonderful car..Thanks a lot guys. Kevin Chung and Alex. Thank you all.. More

The way it should be I have to say that this has bin a pleasurable experience. luke and rhe rest of the team were wonderful and very helpfull and restored my faith in car I have to say that this has bin a pleasurable experience. luke and rhe rest of the team were wonderful and very helpfull and restored my faith in car dealerships and just LOVE MY VW GTI More

Amazing Wonderful experience and very helpful . Everyone was so nice and Luke was very helpful and answered all my questions. I highly recommend having him he Wonderful experience and very helpful . Everyone was so nice and Luke was very helpful and answered all my questions. I highly recommend having him help you and going to this store. More

Friendly and helpful My first large auto purchase was made pleasant by the people at Jim Ellis Volkswagon Kennesaw. The salesman Alex was very personable and professional My first large auto purchase was made pleasant by the people at Jim Ellis Volkswagon Kennesaw. The salesman Alex was very personable and professional showing me the car and walking me through the buying process. Matt 'Rock' helped me through all the financial processes with an obvious experience that made it easy and comfortable. The sales manager, Frank came and sweetened what was an already good deal to make sure I was completely happy and confident with my new purchase. After my experience, I would recommend any Jim Ellis dealership to someone looking for a new vehicle. More

I was warned and still chose to get burned Having bought all of my vehicles at other dealerships I decided to give Jim Ellis a shot. I asked around and got mixed reviews about their operating Having bought all of my vehicles at other dealerships I decided to give Jim Ellis a shot. I asked around and got mixed reviews about their operating processes and sales tactics. I was warned that they would try and force me to buy certain products or pay higher interest rates. That turned out to be true. I had to threaten to leave before I was given the lower rate without the finance products that they were pushing. After leaving the finance prison I actually overheard the General Manager telling the finance guy that he should have just let me "walk" if they couldn't make money on me. He then went right back to yelling and cussing at the young lady in his office. How is that for a customer service experience. This will be my first and last car EVER from Mr. Rotenstein or anyone he works for. More