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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,789 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has served drivers in the metro Atlanta area. Jim Ellis Volkswagen of Kennesaw is also an award-winning member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Jim Ellis Volkswagen of Kennesaw is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service.
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950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,789 reviews

March 17, 2018

Exceptional service! Luke, Matt, and Jim Ellis VW have restored my confidence in the auto dealership industry. Luke and Matt were personable, knowledgeable, and consummate More

by Vincent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rock, Luke Bialas
Mar 19, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Vincent, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

March 15, 2018

Excellent Our experience was Fantastic. From my first call with Lina, to our test drive and negotiations with Gem, to our final documents and closing with Mr. R More

by Wselby
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Rock, Lina Vallejo - Gamby
Mar 16, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

March 13, 2018

Wonderful service and and excellent product. I had a wonderful experience at the Jim Ellis VW dealership off Barrett Pkwy. The sales team and management were very helpful and made sure I was bein More

by EvanM23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rock, Oleg Robu
Mar 15, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 13, 2018

I feel comfortable Oleg is very patient and good listener. He helped me to make the best decision based on my needs and has exceeded my expectations. Good job! More

by Leo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Hood, Oleg Robu, Brian Norris, Kevin Chung
Mar 15, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Leo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Volkswagen Kennesaw!

March 13, 2018

Amazing Experience Gem was wonderful! He is by far the best car salesman we have ever dealt with. Curtis and Frank were awesome as well! Everyone at Jim Ellis Volkswagen More

by Valerie Bliven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Wilson, Frank Dickenson
Mar 14, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Valerie, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Volkswagen Kennesaw as your first choice for service!

Mar 14, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Valerie! Thanks again for your business! Take care!

March 11, 2018

Excellent Experience and Great Price I am stoked about the purchase of my new 2017 Tiguan!! Being my first ever car purchase, I thought agreeing on a price and filling out paperwork would More

by FranLaub
Recommend Dealer
Yes
Employees Worked With
Matt Rock, Luke Bialas
Mar 13, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Congratulations on your new Tiguan! We're pleased we could make this first car purchase such a memorable experience! We hope to be of service to you again!

March 09, 2018

Pleasant experience and best price! Just bought a 2018 GTI from them and I am very happy with the overall experience. Got the best price on the exact trim and color and didn't have to pu More

by coolpal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oleg Robu, Todd Brafford
Mar 10, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for your kind words and congratulations on your new vehicle! Your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

March 09, 2018

Lack of communication from dealership regarding payoff. Sold my truck to Brian 1 month ago and have not been given a clear answer to when I can expect my check for the payoff difference. I have emailed and More

by TYLER N ARMSTRONG
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 06, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Tyler, I am so sorry to learn you are having these issues. If this has not already been resolved please contact me Leanne Knight, leannek@jimellis.com so that I can ensure this gets resolved quickly!

March 07, 2018

Excellent This was our third purchase with Jim Ellis VW and second purchase with Clayton Hays. The customer service was excellent and I would recommend working More

by AtlasOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Hays
Mar 10, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for your loyalty to us here at Jim Ellis Volkswagen Kennesaw! Congratulations on your new car! We will pass your comments along to Clayton! Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2018

New Favorite Car Dealership Shannon Brookshire was amazing! She is courteous ,attentive, shows attention to detail ,and delivers on what you want perfectly!!! Best car buying e More

by SaintsfaninGa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Warren
Mar 10, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hi, we are pleased to hear that Shannon was able to provide great service to you! Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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