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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,789 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has served drivers in the metro Atlanta area. Jim Ellis Volkswagen of Kennesaw is also an award-winning member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Jim Ellis Volkswagen of Kennesaw is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service.
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950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,789 reviews

April 30, 2018

Great customer service and Jose was great! I purchase my 2018 Atkas from Jose and he went over and above helping me! Matt Rock was very informative and was a great help explaining everything ! More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Rock
May 01, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Julie, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is ever anything else we can do for you! Safe travels!

April 25, 2018

Great and quick experience! Had a great experience with Shannon! She was so personable and helpful! I appreciate all the time she spent with me! I would recommend her to any f More

by jersey919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chung, Shannon Warren
Apr 26, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Volkswagen Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

April 22, 2018

Great experience! Gem was our salesman and was wonderful. He was very knowledgeable about the vehicle we purchased and answered all of our questions in a very professio More

by atlaslover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Rock
Apr 23, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for your kind words and this wonderful review! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope you have a great day!

April 20, 2018

Welcoming Very good customer service with great people with welcoming hands. Our sales person Mr Alex Tsankov was really nice and made sure we get the best tre More

by Jain Mathew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tsankov, Kevin Chung
Apr 23, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Jain, thank you for writing this fantastic review and giving our dealership such a high star rating! If there is ever anything else we can assist you with, please let us know!

April 17, 2018

The BEST! We seriously had one of the best buying experiences ever. Chuck was wonderful to work with and we never once felt pressured to buy. He made this purch More

by Jammy&Jill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Dickenson, Charles ( Chuck ) Nunn
Apr 18, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

We're happy to hear you had the best buying experience at our dealership! We really appreciate your kind words and recommendation, and if you ever need anything additional, don't hesitate to reach out! Safe travels!

April 12, 2018

New car purchase! We had a fantastic experience at Jim Ellis VW while buying our Alltrack! Both Oleg & Raul were excellent, patient and did everything they could to ass More

by VWfamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oleg Robu
Apr 13, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

April 09, 2018

I had a fantastic experience! From the time I entered the showroom until I drove off the lot in my brand new Tiguan, I was treated with the utmost respect. Oleg listened to my need More

by Greg T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rock, Oleg Robu
Apr 11, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Greg, thank you for your kind words and congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a wonderful day!

April 08, 2018

My best car buying experience I’ve purchased a lot of cars over the years and have had a lot of visits to car dealers. Generally it gets stressful at times trying to get the car yo More

by Trentonhays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mustafa , Clayton Hays
Apr 10, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for your kind words and congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope to be of service to you again in the future. Best wishes, Jim Ellis Volkswagen Kennesaw

April 05, 2018

Great sales experience Larry Fitzpatrick provided the best sales experience that I have ever experienced when purchasing a new vehicle. Matt rock made the finance part how More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Rock, Larry Fitzpatrick
Apr 09, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

It's experiences like yours that really keep us motivated! We are happy to pass along your comments to Larry, Matt, and Rafael. Congratulations on your new 2018 Volkswagen Passat!

April 03, 2018

Great service This is my second time buying a car from this dealership. Clayton was knowledgeable and eager to help. I gave 5 stars because of the willingness that More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chung, Clayton Hays
Apr 09, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Liz, it's great to hear you had a great buying experience dealing with Clayton and Kevin! Our staff works hard to provide the best automotive experience. Feel free to reach out to us if you need anything. Have a wonderful day!

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