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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,789 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has served drivers in the metro Atlanta area. Jim Ellis Volkswagen of Kennesaw is also an award-winning member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Jim Ellis Volkswagen of Kennesaw is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service.
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950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,789 reviews

May 11, 2018

Larry was wonderful. Larry was wonderful and helped my mother find a car that suited her needs without imposing any sort of pressure. We had a great experience. More

by Rjillrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Fitzpatrick
May 14, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

May 10, 2018

Hendricks Atlas Matt stayed late on a Saturday to help finish up our paperwork. Great group of people! We drove from Chattanooga to buy a vehicle this dealer means b More

by NolansMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rock, Amber Turner, Charles ( Chuck ) Nunn
May 11, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

We are so happy to read such a great review about Jim Ellis Volkswagen Kennesaw! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

May 10, 2018

Chuck Nunn... great guy! Had a pleasure of working with Chuck when he stepped in and salvaged a Jetta deal I was ready to walk away from due to miscommunication by another sa More

by Winston A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chung, Charles ( Chuck ) Nunn
May 11, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Winston, your positive review means a lot to us and we’re happy we could help you! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 10, 2018

Easy, no pressure buying experience I was really sad when my 2010 Tiguan, which had traversed the continent 4 times finally kicked the bucket. I wasn't excited to have to buy a new car, More

by DoodleMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CURTIS!, Charles ( Chuck ) Nunn
May 11, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for your kind words and this wonderful review! Please let us know if there is ever anything else we can do for you! Safe travels!

May 05, 2018

New car Alex was fast and friendly...two very important things when buying a car! The only downside was no haggling, as a person who really enjoys the back a More

by Sara m.
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Tsankov, Kevin Chung
May 07, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Sara! We are glad you enjoyed working with Alex. Please let us know if there is ever anything else we can do for you! Safe travels!

May 04, 2018

In & Out I’ve been considering a new car for some time now but just dread the dealership process. Jose was so helpful and amazing at making sure my experience More

by RaiRai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

We're so glad that we were able to go above and beyond your expectations! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Please let us know if there is ever anything else we can do for you! Safe travels!

May 04, 2018

Sales Customer Service Luke is F A B L O U S! He worked with me and helped Adam and I get my car to the price that I needed it to be at. The gentleman I worked with in finan More

by aly923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Toms, Matt Rock, Luke Bialas
May 07, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

May 04, 2018

HORRIBLE CUSTOMER SERVICE Tate should be let go from the company his lack of professionalism and the way he speaks to the customers is absolutely appalling. He argued with me b More

by aly923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tate
May 25, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. Please give us a call at (770) 370-4900 and we will do our best to make this better. We hope to hear from you soon.

May 01, 2018

wonderful attentive service. Cem and Kevin both worked to find us the best deal on our pre-owned Tiguan. Cem filled the downtime with close attentive service but never showing us More

by craig lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chung
May 03, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Craig, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We sincerely value your business and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2018

Amazing buying experience Best buying experience. Larry Fitzpatrick provided all the information we needed to make the process seemless. From start to finish he made sure every More

by RafaelS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Fitzpatrick , Kevin Chung
May 01, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Rafaels, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

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