Back

Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,742 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has served drivers in the metro Atlanta area. Jim Ellis Volkswagen of Kennesaw is also an award-winning member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Jim Ellis Volkswagen of Kennesaw is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service.
Contact Dealership

950 Barrett Parkway

Kennesaw, GA

30144

Directions

By Type

Showing 2,742 reviews

March 09, 2018

Lack of communication from dealership regarding payoff. Sold my truck to Brian 1 month ago and have not been given a clear answer to when I can expect my check for the payoff difference. I have emailed and More

by TYLER N ARMSTRONG
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 06, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Tyler, I am so sorry to learn you are having these issues. If this has not already been resolved please contact me Leanne Knight, leannek@jimellis.com so that I can ensure this gets resolved quickly!

March 07, 2018

Excellent This was our third purchase with Jim Ellis VW and second purchase with Clayton Hays. The customer service was excellent and I would recommend working More

by AtlasOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Hays
Mar 10, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for your loyalty to us here at Jim Ellis Volkswagen Kennesaw! Congratulations on your new car! We will pass your comments along to Clayton! Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2018

New Favorite Car Dealership Shannon Brookshire was amazing! She is courteous ,attentive, shows attention to detail ,and delivers on what you want perfectly!!! Best car buying e More

by SaintsfaninGa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Warren
Mar 10, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hi, we are pleased to hear that Shannon was able to provide great service to you! Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2018

Best experience Purchase 2010 Toyota Prius. Everyone friendly. Deal didn’t take long and even filled the gas tank not use to that. Overall it couldn’t have gone any b More

by thadogg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Wilson, Luke Bialas
Mar 08, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Congratulations on your new Toyota Prius! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

March 04, 2018

Excellent car buying experience Zee, Clayton and Kevin were a pleasure to deal with. They made the car buying experience very smooth and comfortable for me. They were very upfront fr More

by Adoom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljka (Zee) Caradine, Kevin Chung, Clayton Hays
Mar 06, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! We're happy you found our staff to be so supportive during your experience here at Jim Ellis Volkswagen Kennesaw. Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 02, 2018

The staff was wonderful and very friendly. Larry Fitzpatrick did a wonderful job. He made me feel like family. I love my brand new 2018 Volkswagon Atlas. I got a great deal. More

by Novak, Michele123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Fitzpatrick
Mar 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Michele, we are pleased to hear Larry took such great care of you! Congratulations on your brand new 2018 Volkswagen Atlas! Safe travels!

March 02, 2018

New Car Purchase My family were able to purchase a new VW Atlas from Jim Ellis on February 28, 2018. Our salesman and financial reviewer were excellent in helping us More

by Miller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rock, Larry Fitzpatrick
Mar 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Miller, thank you for your kind words and congratulations on your new Volkswagen Atlas! Please let us know if there is ever anything else we can do for you! Safe travels!

February 28, 2018

Review of Luke Bialas Luke is courteous, quick response, knowledgeable, very helpful. Had a great overall experience, paperwork completed within 30 minutes of decision. I More

by beetlemania
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Bialas
Mar 02, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! We will surely pass your kind words to Luke, they will really appreciate you taking the time to give them a shout out! Thanks for the recommendation as well! Please let us know if there is ever anything else we can do for you! Safe travels!

February 27, 2018

Customer Service I went into the dealership to look at a potential new cat and the customer service was excellent. Walked out the same day with a new car ans a great More

by navitucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oleg Robu, Brian Norris, Kevin Chung
Mar 01, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Congratulations on your new car! We're so glad you received such excellent customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

February 27, 2018

Great dealer Honest dealer. What a surprise, and probably my new favorite place to buy a car. No surprises, no hassles, and overall just a positive experience. More

by Cowzilla00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Fitzpatrick
Mar 02, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for taking time to recognize our efforts, your comments keep us motivated and working hard for all our guests. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Please let us know if there is ever anything else we can do for you! Safe travels!

...
253
...