Jim Ellis Volkswagen of Kennesaw

HORRIBLE CUSTOMER SERVICE Tate should be let go from the company his lack of professionalism and the way he speaks to the customers is absolutely appalling. He argued with me b Tate should be let go from the company his lack of professionalism and the way he speaks to the customers is absolutely appalling. He argued with me back and forth and hung up on me a few times when he was putting me on "hold". He point blank lied which is the worst of it all. He is not someone I would want working for my company. If I was Jim Ellis I would start looking for a replacement... I will never come back here again!! My car will need service done on it at some point whether its an oil change or new tires but because of Tate I will be taking my car to a different dealership. More

wonderful attentive service. Cem and Kevin both worked to find us the best deal on our pre-owned Tiguan. Cem filled the downtime with close attentive service but never showing us Cem and Kevin both worked to find us the best deal on our pre-owned Tiguan. Cem filled the downtime with close attentive service but never showing us around the dealership and running over the features of the car while we waited for the financial stuff to through. I would recommend Jim Ellis Volkswagen and in fact already have. Thanks More

Amazing buying experience Best buying experience. Larry Fitzpatrick provided all the information we needed to make the process seemless. From start to finish he made sure every Best buying experience. Larry Fitzpatrick provided all the information we needed to make the process seemless. From start to finish he made sure every detail was flawlessly met. Kevin Chung in finance made us laugh and have a good time. Everyone you meet at Jim Ellis will take good care of you. Could not recommend them enough. More

Great customer service and Jose was great! I purchase my 2018 Atkas from Jose and he went over and above helping me! Matt Rock was very informative and was a great help explaining everything ! I purchase my 2018 Atkas from Jose and he went over and above helping me! Matt Rock was very informative and was a great help explaining everything ! I never felt pressured at any time ! More

Great and quick experience! Had a great experience with Shannon! She was so personable and helpful! I appreciate all the time she spent with me! I would recommend her to any f Had a great experience with Shannon! She was so personable and helpful! I appreciate all the time she spent with me! I would recommend her to any friends/family! Thank you! More

Great experience! Gem was our salesman and was wonderful. He was very knowledgeable about the vehicle we purchased and answered all of our questions in a very professio Gem was our salesman and was wonderful. He was very knowledgeable about the vehicle we purchased and answered all of our questions in a very professional manner. He made our car buying experience truly great. More

Welcoming Very good customer service with great people with welcoming hands. Our sales person Mr Alex Tsankov was really nice and made sure we get the best tre Very good customer service with great people with welcoming hands. Our sales person Mr Alex Tsankov was really nice and made sure we get the best treatment. Thank you. More

The BEST! We seriously had one of the best buying experiences ever. Chuck was wonderful to work with and we never once felt pressured to buy. He made this purch We seriously had one of the best buying experiences ever. Chuck was wonderful to work with and we never once felt pressured to buy. He made this purchase so easy and I would HIGHLY recommend him to all my friends and family. We also worked with Frank and he seriously went above and beyond on the deal for us! We could not be happier with the service, price and vehicle we purchased. The dealership is top notch! They’re all around wonderful! Thank you so much for the wonderful buying experience! More

New car purchase! We had a fantastic experience at Jim Ellis VW while buying our Alltrack! Both Oleg & Raul were excellent, patient and did everything they could to ass We had a fantastic experience at Jim Ellis VW while buying our Alltrack! Both Oleg & Raul were excellent, patient and did everything they could to assist with our experience. We were disappointed as we also were trying to buy a used car as well but were unable to get that done. This had nothing to do with our salesmen! We are now on VW #14 as we have been driving them fir 32 years! Thank you & again give both of these men 19+ for their incredible service! More

I had a fantastic experience! From the time I entered the showroom until I drove off the lot in my brand new Tiguan, I was treated with the utmost respect. Oleg listened to my need From the time I entered the showroom until I drove off the lot in my brand new Tiguan, I was treated with the utmost respect. Oleg listened to my needs and my wants and helped me find the right vehicle for me. More