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Jim Ellis Volkswagen of Kennesaw
Kennesaw, GA
2,789 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has served drivers in the metro Atlanta area. Jim Ellis Volkswagen of Kennesaw is also an award-winning member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Jim Ellis Volkswagen of Kennesaw is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,789 reviews
August 17, 2018
New car service Very friendly staff, nice lounge to stay in while car is in shop, part for car ordered quickly and can schedule at my convenience. Thanks Very friendly staff, nice lounge to stay in while car is in shop, part for car ordered quickly and can schedule at my convenience. Thanks More
by carbuehler
Verified CustomerEmployees Worked With
Billy Atkinson, Larry Fitzpatrick
August 17, 2018
Great service ! The customer service is the best. All employees treat my wife and I with kindness. Certainly the car wash is great for folks in their 80's, as we bo The customer service is the best. All employees treat my wife and I with kindness. Certainly the car wash is great for folks in their 80's, as we both are. Thanks to the entire Jim Ellis Staff....................... Don & JoAnn Kaser More
by DONKASER
Employees Worked With
Ms. Durban, Service Dept., did a great job with customer. I believe Pam Elder was the Cashier as well as parts, Pam Elder, Larry Fitzpatrick
August 17, 2018
Excellent service and overly accommodating! They were faster than they thought & cleaned & polished my cat. They gave me a free loaner while my car was in service and fixed an issue with my exte They were faster than they thought & cleaned & polished my cat. They gave me a free loaner while my car was in service and fixed an issue with my exterior pain from a scrape I was at fault for - all at no charge! More
by DEBROSUMNY
Employees Worked With
August 16, 2018
In and Out I dropped by Jim Ellis VW of Kennesaw with no appointment to have my first check-up since buying my Passat. They fit me in and had my service finished I dropped by Jim Ellis VW of Kennesaw with no appointment to have my first check-up since buying my Passat. They fit me in and had my service finished in a timely manner, while I chilled in the lounge and watched TV...an altogether low-key visit! More
by PJANDERSON24
Employees Worked With
Tate, at the service desk
August 16, 2018
45 Day Systems Check at Jim Ellis VW Kennesaw Matt & Glenn went above and beyond what the 45 Day check required. They were also cheerful and friendly. And my car was washed! Thanks for the superio Matt & Glenn went above and beyond what the 45 Day check required. They were also cheerful and friendly. And my car was washed! Thanks for the superior service. I'll be going back for my service. More
by VW Forever
Employees Worked With
Matt Hamby, Glenn Benedikt
August 16, 2018
Check car to get it ready for a trip. The service center was warm and professional. It took some time to finish inspecting my car. And when the Service dept. finally got back with me, thei The service center was warm and professional. It took some time to finish inspecting my car. And when the Service dept. finally got back with me, their explanation of their findings and solution was very reassuring and great. More
by BRIAN.OJIBE
Employees Worked With
Can't remember the names.
August 15, 2018
Friendly but not high pressured. Great guy. very personable. He spent a lot of time highlighting the features of the car. Made us feel at ease right away. The dealership is well desig Great guy. very personable. He spent a lot of time highlighting the features of the car. Made us feel at ease right away. The dealership is well designed, too. More
by stebarstudio
Employees Worked With
Larry Fitzpatrick
August 15, 2018
Nice Purchase experience Being a repeat customer of Jim Ellis VW, we knew what to expect. Luke Bialas at Jim Eliis VW did not disappoint us at all. Luke was very helpful and w Being a repeat customer of Jim Ellis VW, we knew what to expect. Luke Bialas at Jim Eliis VW did not disappoint us at all. Luke was very helpful and worked with till the end of the deal. We got a nice clean car at a reasonably good price. Luke was there to answer all questions. I definitely recommend Jim Ellis VW. More
by jpillai2008
Employees Worked With
Kevin Chung, Luke Bialas
August 14, 2018
Service Adviser was helpful and honest! I have used Jim Ellis VW for many years. Advisers are helpful and the shuttle drivers are polite and courteous. My car keeps running well! I have used Jim Ellis VW for many years. Advisers are helpful and the shuttle drivers are polite and courteous. My car keeps running well! More
by 2011 VW Jetta Owner
Employees Worked With
Arianna in Service , Kennesaw
August 14, 2018
New passat Gem helped me with my new car purchase. He was very friendly, informative, and took his time with me. He was the best part of my visit. Gem helped me with my new car purchase. He was very friendly, informative, and took his time with me. He was the best part of my visit. More
by jenniferpearse711
