Jim Ellis Volkswagen of Kennesaw

Jam up service center!! First oil change... Professional staff. Keep me informed. Great family owned dealership. Appointment was very easy to get. They even washed my Tiguan First oil change... Professional staff. Keep me informed. Great family owned dealership. Appointment was very easy to get. They even washed my Tiguan. So cool. More

Another good experience Had trouble with our 2012 Passat TDI and had vehicle towed to Jim Ellis. They were able to assess the problem and make repairs. They also set me up to Had trouble with our 2012 Passat TDI and had vehicle towed to Jim Ellis. They were able to assess the problem and make repairs. They also set me up to have the recall completed on the TDI emission problem. The car runs very well and expect to get many years of service from this vehicle. My service advisor, Demarcus Tate, was very helpful in explaining the problem and getting the repairs completed. More

Purchasing a car I had a good experience purchasing my Cadillac Chuck was extremely knowledgeable and answered all my questions. He was very professional and everyone I had a good experience purchasing my Cadillac Chuck was extremely knowledgeable and answered all my questions. He was very professional and everyone was very friendly. More

Outstanding every visit Second new car bought from Jim Ellis VW Kennesaw. Excellent sales and service staff. They've earned my family's loyalty - the finance folks will work Second new car bought from Jim Ellis VW Kennesaw. Excellent sales and service staff. They've earned my family's loyalty - the finance folks will work the numbers to get the right payment, and their service team is the best in Atlanta, bar none. More

This is customer service! I live in a different state from this dealership. The dealerships around my area have TERRIBLE customer service! I brought my car to Jim Ellis for an I live in a different state from this dealership. The dealerships around my area have TERRIBLE customer service! I brought my car to Jim Ellis for an oil change before and the service was outstanding. So when it was time for another service I called, made an appointment and hit the road. Tate, the service advisor was really friendly, helpful and kind. I had the 40,000 mile DSG service done and the estimated time that I was given was met. Super clean bathrooms and friendly staff. I will return for every service that is needed on my car. More

Great Service While visiting family in Woodstock, GA, I had a problem with my 2006 VW Passat. I called the service department at Jim Ellis VW and they were able to While visiting family in Woodstock, GA, I had a problem with my 2006 VW Passat. I called the service department at Jim Ellis VW and they were able to work me into their busy schedule. They fixed the problem and also completed a recall fix on my car. Great service! Thanks. More

Jim Ellis VW of Kennesaw...Expect the Best! We recently purchased a 2018 Passat from Jim Ellis VW of Kennesaw. Everyone involved with the transaction was cordial and efficient. We have now purch We recently purchased a 2018 Passat from Jim Ellis VW of Kennesaw. Everyone involved with the transaction was cordial and efficient. We have now purchased several cars from this dealership and would highly recommend them if you are in the market for a new car! More

Great! I spent a little over 3 hours and I can honesty say every second was a great experience and Alex was amazing and got the job done. Any request I made I spent a little over 3 hours and I can honesty say every second was a great experience and Alex was amazing and got the job done. Any request I made Alex made sure it was done. More

Always a good experience! Buying vehicles from Jim Ellis VW in Kennesaw has always been an excellent experience, I have bought several vehicles from them and I will continue to Buying vehicles from Jim Ellis VW in Kennesaw has always been an excellent experience, I have bought several vehicles from them and I will continue to do so in the future. More

Up front, honest, helpful Gem and the rest of the sales and business staff were extremely polite, accommodating, and honest throughout the whole process. They offered me a grea Gem and the rest of the sales and business staff were extremely polite, accommodating, and honest throughout the whole process. They offered me a great upfront deal, listened and responded fairly to my hesitancies, and above all wanted to make sure my experience was smooth and enjoyable. I genuinely had a pleasant experience buying my Atlas at Jim Ellis VW of Kennesaw. More