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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,742 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has served drivers in the metro Atlanta area. Jim Ellis Volkswagen of Kennesaw is also an award-winning member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Jim Ellis Volkswagen of Kennesaw is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service.
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950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,742 reviews

August 15, 2018

Nice Purchase experience Being a repeat customer of Jim Ellis VW, we knew what to expect. Luke Bialas at Jim Eliis VW did not disappoint us at all. Luke was very helpful and w More

by jpillai2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chung, Luke Bialas
Aug 17, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thanks! If you have any further questions, please don't hesitate to reach out! We appreciate your continued business with us, and we're looking forward to your next visit!

August 14, 2018

Service Adviser was helpful and honest! I have used Jim Ellis VW for many years. Advisers are helpful and the shuttle drivers are polite and courteous. My car keeps running well! More

by 2011 VW Jetta Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna in Service , Kennesaw
Aug 14, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

August 14, 2018

New passat Gem helped me with my new car purchase. He was very friendly, informative, and took his time with me. He was the best part of my visit. More

by jenniferpearse711
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chung
Aug 17, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Jennifer, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience with Gem reflected this. Thanks again for the positive feedback, and we hope that you have a great day!

August 14, 2018

Superb work diagnosing and resolving GTI chassis issue Superb work provided in addressing a very annoying problem on my 2014 GTI. The GTI developed a disturbing pop and rattle in the floor pan / underneath More

by GREGORYKASSNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Gregory, your positive review means a lot to us and we’re happy we could help you with your GTI! Thank you so much for choosing Jim Ellis Volkswagen Kennesaw as your first choice for service!

August 14, 2018

Great experience This car buying experience was not pushy or dishonest. The salesman heard my needs for a vehicle and tried to help me meet all of my needs, regardless More

by christina.legg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Christina, we are so happy to read such a great review about Jim Ellis Volkswagen Kennesaw! Providing excellent customer service is our top priority. Please don't hesitate to reach out to us if there's anything more we can do!

August 14, 2018

Great Work as Usual Came in to have my windshield replace after we had purchased out 2014 Jetta SportsWagan. The service that we got was awesome, The guys got there as w More

by BITNASH565
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
Aug 17, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, we are very happy to have provided you with such a positive experience! It's great to hear that we were able to help you out with your windshield and tire alignment. We do hope we can be of assistance in the future. Have a fantastic day!

August 14, 2018

Great car buying experience! I had a great experience buying my new Tiguan. Alex helped me find the perfect car for me and my family. I absolutely love this car!!! I highly recomm More

by CCANNON876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Kimsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Rock, Alex Tsankov
Aug 17, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for your kind words and congratulations on your new Tiguan! If you ever need anything else from us, please feel free to give us a call or stop by. Safe travels!

August 13, 2018

Very helpful employees and Awesome service Went in for a regular service, but was told the car needed more work. The service staff was very helpful in helping me understand the problem, telling More

by SN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Kinslow
Aug 14, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, your wonderful feedback and rating mean a lot to us. Please let us know if there is ever anything else we can do for you! Safe travels!

August 13, 2018

Great experience Thanks for making a easy car buying experience.. everyone is very friendly with a laid back atmosphere. I have enjoyed the Jim Ellis family so far. More

by JQUE41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Dickenson, Keenan Jones
Aug 14, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, thank you for your kind words and congratulations on your new vehicle! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

August 13, 2018

45 day courtesy inspecion In an out quick and easy. Was raining so car didn't get washed, could have vaccumed tho. Overall good experience. Would be nice to have more appt time More

by 18GTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen B
Aug 14, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, we're glad you had such a wonderful experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

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