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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,790 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has served drivers in the metro Atlanta area. Jim Ellis Volkswagen of Kennesaw is also an award-winning member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Jim Ellis Volkswagen of Kennesaw is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service.
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950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,790 reviews

September 24, 2018

First new car service and recall items My service writer Glenn was super accommodating and extremely helpful. My car was ready when promised and they offered a complimentary car wash as wel More

by CAMDAV47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn
Oct 01, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thanks! We appreciate your continued business with us, and we're looking forward to your next visit! Please let us know if there is ever anything else we can do for you! Safe travels!

September 24, 2018

Great Service! Took my car in for service and was pleased by the courtesy they provided. They drove me home while the service was performed, called to give a status, More

by TATUM.CARL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Rotenstein
Oct 01, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for the positive feedback, and we hope that you have a great day!

September 23, 2018

great and relaxing friendly You do great work and really care about your customer enjoyable come in .all your employees nice and caring for all your needs.keep up great work More

by SAM550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gib McClure
Sep 24, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

September 22, 2018

Buying Used Great deal from dealership. Willing to haggle. Dealer follow up with use after purchase. Very friendly and honest. Have a 45 day inspection coming More

by Khris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oleg Robu
Sep 24, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

September 21, 2018

recall service for my Volkswagen cc Friendly and personalized service, would be back in the future, very comfortable waiting area, with amenities and entertainment. Arianna was very he More

by SERGI_101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna, Larry Fitzpatrick
Sep 21, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, thank you so much for your positive comments about Jim Ellis Volkswagen Kennesaw! If you have any further questions, please don't hesitate to reach out! Take care!

September 21, 2018

Always better than expected. Very professional courteous and always leave on time with a sense that I am treated the way I would treat my clients. Demarcus is always considerate o More

by MKLOPACH
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Demarkus Tate
Sep 21, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know! Take care!

September 21, 2018

Excellent service My wife and I get all of our service at Jim Ellis VW because we know it will be done right the first time. I have leased several vehicles from Jim El More

by ACWORTHGATOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maureen
Sep 24, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for choosing Jim Ellis Volkswagen Kennesaw as your first choice for all of your automotive needs! We sincerely value your continued business and look forward to your next visit!

September 21, 2018

quick turn around time on service Had an issue with my coolant system which was covered under my warranty but they were able to get the parts in and complete service within the week an More

by KERIWEILAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tate (no last name given)
Sep 24, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

It is great to read such wonderful comments about your recent service experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2018

Sales experience exceptional! Jose was outstanding! He even delivered my daughter’s new car to the house complete with bow for the full surprise. Highly recommend Jim Ellis pre-own More

by lauragmills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for this great review regarding Jose! We appreciate your recommendation and hope to be of service to you again down the road!

September 20, 2018

Absolutely Satisfied; 100% Excellent! Outstandng in every way! Every member of the Jim Ellis staff is 100% experienced, capable, professional, knowledgeable, and friendly. My experience More

by Christopher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chung
Sep 20, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Christopher, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Volkswagen Kennesaw. Congratulations on your new vehicle! Please don't hesitate to reach out if there's anything additional we can do for you.

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